#What should I do about this?

1 messages · Page 1 of 1 (latest)

sharp marlin
bright idol
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is your device an iphone

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well iphone didn't natively support java

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so i best solution is that

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wait for a update

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if you using pc

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Ptag java

real marlinBOT
# bright idol Ptag java

If you encounter a connection error while playing on PC version of the game, it usually means that you need to install 64-bit Java 8. The game already comes bundled with Java, however there are issues with certificates. Therefore, it is recommended to install Java system wide. Use this link to download 64-bit java: https://www.java.com/en/download/manual.jsp
Once installed restart your device.

bright idol
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oh well

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since you're from prc

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the game might have issues while connecting to the server outside of prc

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try connect to vpn

molten geode
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I asked lobby about it

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can you please stop spreading misinformation

bright idol
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bro

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I'm just trying to help

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because it's on mobile

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i don't even know his phone

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because you can't install java directly on a phone

inland musk
bright idol
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so yeah

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how is this happens then

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if his device was android

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that's why i suggested firewall

molten geode
urban mirage
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@bright idol If you don't know for certain, it's better to leave it to staff

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People come here for support and answers that work, not random theories ya know?

molten geode
# sharp marlin

Try restarting the game and launching through steam. Make sure you've got an internet connection.

warped stirrup
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If necessary, I can provide the laptop model, anything that can help solve the problem

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The game was purchased on Steam, never played а not licensed version

molten geode
warped stirrup
molten geode
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can you create a new support post in that case?

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helps to keep issues separate cause they while appearing the same may not be

warped stirrup
warped stirrup