Why can't I enter Theotown.

[devout hamlet]

It loads properly but when it goes to prefetching images it stops at 8705/8706

[coarse condor]

Assuming it happened after installing a lot of new pugins, updating to 1.12.61 or removing some plugins is your best bet

[devout hamlet]

I'd want to remove the last plugins, but the problem is that I can't even get inside the game because it can't load

[devout hamlet]

I also just got the newest beta update but it didn't seem to change much

[coarse condor]

Would you happen to have a pc?

[devout hamlet]

Yep

[coarse condor]

you can use a usb cable to plug to your pc and manage files that way

[devout hamlet]

Sure but is the plugin folder there with all of my plugins shown? If yea, then what is the folder's name

[meager valley]

TheoTown files are located under such directories:

• Windows: C:\Users(insert username)\TheoTown or %USERPROFILE%\TheoTown
• Linux: ~/TheoTown
• MacOS: /user/TheoTown
• Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
  By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller. (android 11 onwards restricts access to external storage for apps, so if the files cannot be accessed this way, opt for the in-build manager explained below)
• ios: Search "TheoTown" in the file manager app

If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.