No Connection Issue

[obsidian lark]

Why am I unable to download plugins or access online mode due to a ‘no connection’ error, even though I already have an account and can log in successfully?

[warm jay]

Use this link to download 64-bit java: https://www.java.com/en/download/manual.jsp
Once installed restart your device.

[prisma flame]

Also your city seems to have disappeared, if you want to recover it, delete the.city file and rename one of the backup files as .city

[obsidian lark]

I’ve tried that, but it still doesn’t work

[obsidian lark]

But I can access it without any problem

[prisma flame]

you restarted your pc as well? If your java is up to date, check your internet connection.

[obsidian lark]

My internet connection seems to be fine. I’m even watching YT right now

Java is already up to date

[prisma flame]

Have you ever played on online mode before?

[obsidian lark]

I’ve never played in online mode before

[prisma flame]

You can try restarting your pc just one more time but if that doesnt fix it, your account may have been banned from online services for whatever reason

Usually would be because of hacking or something you have done on online mode previously

But I dont quite have a way to check

[obsidian lark]

I just created this account a few days ago, and it’s been having issues since day one

I only have 4.3 hours of playtime on steam

😮‍💨

[prisma flame]

hmm

wonder why

try contacting [e-mail]

they can check your account for you