#I can't open it

1 messages · Page 1 of 1 (latest)

stuck heart
hollow jay
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Did you install a lot of plugins at once?

stuck heart
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No, I just installed one plugin and restarted the game to get it. And then I got stuck. This has never happened before, it's been going on for 3 days.

hollow jay
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Well the servers have been having issues over the last few days

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So I suppose it could be that

stuck heart
hollow jay
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Well seeing as I don't have access to your DMs there's no way I could have know that xD

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Ptag Android files

mental graniteBOT
# hollow jay Ptag Android files

On Android, TheoTown files are stored in the following directory:

  • /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files

On your file manager, by default, you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by the removal process.

If you cannot access this location through your file manager (Android 11 and up restricts access to external storage for apps), you may access these files in 2 ways:

  1. Use the in-game file manager that is accessible from the region stage menu.
  2. Use the Files app by Marc apps & software.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

https://cdn.discordapp.com/attachments/423228437818507264/1424065628192641137/image.png
https://cdn.discordapp.com/attachments/423228437818507264/1424066588629401602/Screenshot_20251004-190930_Files.png

This app is a shortcut to the file manager of the settings app.

hollow jay
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Try using this to delete whatever plugin you installed

stuck heart
hollow jay
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That app should work