i forget my password | TheoTown | Page 1

brave gull Jan 12, 2026, 1:27 AM

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I just tried sending an email to pickle@theotown.com to reset my password, what are the next steps I need to take?

dusky dew Jan 12, 2026, 1:27 AM

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The servers have been having issues over the last few days to it could be related to that

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Ptag servers

proven roseBOT Jan 12, 2026, 1:27 AM

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dusky dew Ptag servers

Hello, we are currently experiencing intermittent TheoTown online service interruptions due to a significant surge in new players. We are monitoring the servers closely and will provide updates as they become available.

All services requiring an online connection are affected, including:

Plugin store
Online mode
Account login
Forum
Gifts
Diamond redemption
Online gallery

Online mode, plugin search and plugin comment search has been temporarily disabled.

Login issues on Android: Because of the rapid increase in players, we have hit the capacity limits for Google Play Games services. We are already in contact with Google to increase these limits.

brave gull Jan 12, 2026, 1:30 AM

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dusky dew The servers have been having issues over the last few days to it could be relate...

Can you give me another solution?, because I have an online area and citizens to take care of😭

dusky dew Jan 12, 2026, 1:31 AM

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If you have sent an email then ya wait like everyone else does xd

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Nothing else I can really suggest to ya

#i forget my password