#Cant open game at all

1 messages · Page 1 of 1 (latest)

rocky belfry
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I cant open theotown at all even at offline mode steam, in website tell me to download java after i download java, theotown still cant open need help 🙂

echo bloom
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Does the game open at all? Is there are black screen or does it not even have that?

rocky belfry
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just like nothing happen

echo bloom
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Can you see if there are any files here Windows: C:\Users(insert username)\TheoTown or %USERPROFILE%\TheoTown

rocky belfry
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only these files

echo bloom
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Can you run java -version in the command prompt terminal and tell me if it returns anything

rocky belfry
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what should i type at cmd?

echo bloom
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java -version

rocky belfry
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it nothings happen

echo bloom
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So then you do not have a good java version

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Ptag java

echo bloom
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Can you download the 64 bit version from here?

rocky belfry
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yes but i already installed it

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must i unistall it first?

echo bloom
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Yeah try unistalling what you have

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And then reinstall, and make sure to restart your device afterwords

rocky belfry
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only download the 64 bit ver? or download windows online too?

echo bloom
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Only 64bit

rocky belfry
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wait i restart my laptop

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after i restart my laptop what should i do?

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reinstalling the theotown?

echo bloom
rocky belfry
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it still nothing happens

echo bloom
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That should work...

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Do you have anything else java related installed on your device?

rocky belfry
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only this

echo bloom
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hm

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The devs are alseep right now

rocky belfry
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help mee 😢

echo bloom
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But once they get up I will ping them so they can look into this

rocky belfry
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thx so much brow

echo bloom
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No problem! I am sorry you are having this issue

rocky belfry
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at least you trying best what you can do

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thx brow