Black Screen Problem | TheoTown | Page 1

pastel night Jan 9, 2026, 4:18 PM

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Hello... I have played for dozens of hours on Steam, but today when I wanted to play, the game went black but the game sound was still audible, I have seen all the recommendations on the official forum and discord but it is still like that, I don't know how to fix it anymore

ember pagoda Jan 9, 2026, 4:18 PM

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The dev suggested looking into this post https://discord.com/channels/365478391719264276/1458813034674913444

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To see if there soultion helps you at all

pastel night Jan 9, 2026, 4:37 PM

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ember pagoda The dev suggested looking into this post https://discord.com/channels/3654783917...

i don'n see any text file sir

ember pagoda Jan 9, 2026, 4:37 PM

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Ptag files

remote dawnBOT Jan 9, 2026, 4:37 PM

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ember pagoda Ptag files

TheoTown files are located under such directories:

Windows: C:\Users(insert username)\TheoTown or %USERPROFILE%\TheoTown
Linux: ~/TheoTown
MacOS: /user/TheoTown
Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller. (android 11 onwards restricts access to external storage for apps, so if the files cannot be accessed this way, opt for the in-build manager explained below)
ios: Search "TheoTown" in the file manager app

If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

ember pagoda Jan 9, 2026, 4:37 PM

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They would be in this file location

pastel night Jan 9, 2026, 4:42 PM

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this

pastel night Jan 9, 2026, 4:43 PM

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ember pagoda They would be in this file location

ember pagoda Jan 9, 2026, 4:44 PM

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No

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Windows: C:\Users(insert username)\TheoTown or %USERPROFILE%\TheoTown

pastel night Jan 9, 2026, 4:44 PM

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oww dang it..sorry

ember pagoda Jan 9, 2026, 4:45 PM

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all good

pastel night Jan 9, 2026, 4:49 PM

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ember pagoda all good

sorry i ask a lot, so what now

ember pagoda Jan 9, 2026, 4:49 PM

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Send the log, crash, and out files

pastel night Jan 9, 2026, 4:50 PM

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📎 log.txt 📎 out.txt

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📎 crash.txt

ember pagoda Jan 9, 2026, 4:52 PM

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These will be helpful to the dev moreso than me

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They are busy working to fix some server issues so hopefully within the next few hours one of them will be able to answer you

pastel night Jan 9, 2026, 4:53 PM

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thank you sir for helping me

tropic apex Jan 9, 2026, 5:09 PM

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Have you tried using :-angle as a command line argument?

pastel night Jan 9, 2026, 5:10 PM

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tropic apex Have you tried using `:-angle` as a command line argument?

how to do it sir?

ember pagoda Jan 9, 2026, 5:12 PM

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Eight-click Theotown > Properties > General > Launch Options)

tropic apex Jan 9, 2026, 5:12 PM

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pastel night Jan 9, 2026, 5:17 PM

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finally..thank you very much sir bear_heart

#Black Screen Problem