#Transferring data
1 messages · Page 1 of 1 (latest)
Do you have access to a laptop or computer?
Yes I do
TheoTown files are located under such directories:
- Windows: C:\Users(insert username)\TheoTown or %USERPROFILE%\TheoTown
- Linux: ~/TheoTown
- MacOS: /user/TheoTown
- Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller. (android 11 onwards restricts access to external storage for apps, so if the files cannot be accessed this way, opt for the in-build manager explained below) - ios: Search "TheoTown" in the file manager app
If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.
You can find your plugin, music, region and city files there as well as logs for debugging purposes.
Plug your old phone into your computer and then navigate to this file android location. Copy all the files from there onto the PC desktop. Unplug that found from the computer and then plug the new one in. Go back to that file location.And then I'll copy all the files from your desktop to the TheoTown folder
Ok great I will try that when I get home. Also, I notice if I login to my account on a new device, all my plug-ins are in the deleted area. However, there's like 165 that won't even display. Do you know why that is? It states i still have 165 deleted plug-ins but the deleted plug-ins area is blank
Once you transfer your plugins folder, managed plugins folder, region and city files folders that hopefully should be an issue