#When a plugin gets an error icon it makes all the plugins disappear

1 messages · Page 1 of 1 (latest)

cerulean cairn
#

All the work and idk why it always happen like I use all the main plugins just to get an error

#

When I rejoin it comes to normal but still the buildings have been dissapear in your city

#

Should have an update when an error occurs those plugins in your city doesn’t dissapear..

small plinth
#

it tells you on the bottom of each plugin

#

and log file would also be helpful for debugging prbably

cerulean cairn
#

Like this plugin error for example

small plinth
#

interesting
could you fetch the log file though

#

Ptag files

loud mulchBOT
# small plinth Ptag files

TheoTown files are located under such directories:

  • Windows: C:\Users(insert username)\TheoTown or %USERPROFILE%\TheoTown
  • Linux: ~/TheoTown
  • MacOS: /user/TheoTown
  • Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
    By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller. (android 11 onwards restricts access to external storage for apps, so if the files cannot be accessed this way, opt for the in-build manager explained below)
  • ios: Search "TheoTown" in the file manager app

If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

cerulean cairn
#

Also I think should have a game update for those type of issues I guess too

small plinth
small plinth
#

the entire file and not just a screenshot

small plinth
#

can you send the textfile here. Just attach the file

cerulean cairn
#

I am sorry idk how to manage files💔💔

small plinth
#

oookie perfect

#

Pversion

loud mulchBOT
small plinth
#

see if updating to the latest public persion or beta helps

#

youre a couple versions behind

cerulean cairn
#

But still like the city still not Having buildings

#

Idk why…but I need to reconstruct even the roads that took literally a day..

#

All buildings still dissaperiang and roads too

#

And I guess like when a error occurs in those plugins

#

All the plugins in your city disappear and road it becomes so messy and you need to reconstruct again and again

#

It takes hours to jsut reconstruct because plugins have a “error” and are placed in the error queue

magic crystal
#

Plugins failed to be loaded because you ran out of storage space

cerulean cairn
cerulean cairn
magic crystal
#

Well, plugins disappeared from the map because the game could not find them. Game still allows for a city to be loaded despite missing plugins.

Alternatively, game could instead fail to load the city if a plugin is not found. However, then plugin uninstallation becomes a very hard task. If you uninstall a plugin you used in a city, you would essentially corrupt your city and make it unopenable.

cerulean cairn
magic crystal
#

They disappear forever if the city is saved without those plugins present

cerulean cairn
#

So…

#

That means I have to rebuild the entire thing?

small plinth