#iPad not open app

1 messages · Page 1 of 1 (latest)

indigo crown
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I have a old iPad and I used to play TheoTown on it but since the new update it’s not opening it’s a old iPad mini 2 or 3 it was still nice for this but now it’s not doing the stuff anymore

abstract pond
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If it's an old device there's a chance it couple be a Apple issue

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But if you can

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Ptag crash

craggy totemBOT
# abstract pond Ptag crash

When reporting a bug, please following the following guidelines:

  1. Use the appropriate tag that best describes your issue.
  2. Select the correct platform tag (e.g., Android, PC, iOS) related to your problem.
  3. Include your game version to help with compatibility checks.
  4. Attach relevant files:
    • crash.txt
    • log.txt
    • out.txt
      These are located in your TheoTown directory (check Ptag files for your system’s location).
  5. List any plugins you have installed.
  6. Detail reproduction steps: Clearly explain how the issue can be recreated.

💥 Reporting Crashes

When submitting a crash report, describe the exact moment or conditions under which the crash occurred. If the crash is reproducible, please include that information — it greatly helps us test and resolve the issue faster.

abstract pond
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Get this files for us

indigo crown
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How do I do that

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Just go in to the file app

abstract pond
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I would assume so, yes, but since it's iOS it could be funky

indigo crown
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I don’t see it

IMG_3156.jpg
odd sigil
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Wait idk

abstract pond
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@odd sigil Can you walk them though how to get there? I don't only an iOS device, so I am not much help here

indigo crown
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It's a older modle

odd sigil
# indigo crown

Can you search theotown for the entire folders app and see if a theotown folder shows up
(I am not the best with older tech)

indigo crown
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It's still empty

IMG_0035.png
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One week ago it worked fine

abstract pond
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I mean it is 5 generations old at this point... it could have just reached it's end of life?

indigo crown
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Is there like a API file from a month ago I can get

abstract pond
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Ptag apk

craggy totemBOT
abstract pond
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This is our only official one

indigo crown
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I only see a APK I need a api

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Cuz it a apple

odd sigil
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The only thing i can think of is trying to reinstall it from the app store but that may lose your data/cities

indigo crown
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Already did

abstract pond
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I don't think there are an offical api's

indigo crown
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Sad

abstract pond
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Anything there would be, use at your own risk

odd sigil
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Because your device is still(supposedly) supported

abstract pond
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Our dev who does alot of the iOS related stuff is kinda MIA, so the only thing I can really suggest is just waiting and seeing

indigo crown
indigo crown
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