#HELP

1 messages · Page 1 of 1 (latest)

lament tree
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I can't enter the game since last night, it just stop there,anyone can help me? Who I should report about this problem?

sour ice
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Did you download any plugins the night you left the game?

sour ice
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That makes sense. You probably hit a cap

lament tree
sour ice
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Get rid of the plug-ins you downloaded

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And if that doesn't work.

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We'll go from there

lament tree
sour ice
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External plugin manager

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I'm assuming you're on Android though

lament tree
sour ice
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That makes it more difficult

lament tree
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😞💔

sour ice
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@raw olive remind me the methods to solve this issue?

raw olive
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Ptag files android

quiet meteorBOT
raw olive
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Ptag Android files

quiet meteorBOT
# raw olive Ptag Android files

On Android, TheoTown files are stored in the following directory:

  • /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files

On your file manager, by default, you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by the removal process.

If you cannot access this location through your file manager (Android 11 and up restricts access to external storage for apps), you may access these files in 2 ways:

  1. Use the in-game file manager that is accessible from the region stage menu.
  2. Use the Files app by Marc apps & software.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

https://cdn.discordapp.com/attachments/423228437818507264/1424065628192641137/image.png
https://cdn.discordapp.com/attachments/423228437818507264/1424066588629401602/Screenshot_20251004-190930_Files.png

This app is a shortcut to the file manager of the settings app.

raw olive
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Give this a go!

lament tree
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I'll try

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Yayyy finally fixed it!! Thank you guys ❤ @raw olive @sour ice