#Need assistance

1 messages · Page 1 of 1 (latest)

severe geyser
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I'm having an error with my game when i try to launch i have to wait a lot of time and it's starts to froze or instantly shutting down the game, or another thing it pops up an window with error I'm honestly don't understand it. Btw about error i spotted that when i download a lot of plugins (spoiler on most of devices it handle and works great) and it started to lag and popping up theese errors. I guess due to my Hardware limitations or what but my device is brand new (Xiaoxin pad 2024)

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Note: the game is original and downloaded from google play store and i don't want to do the nuke option to wipe out everything

zenith garnet
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Ptag memory

flat echoBOT
# zenith garnet Ptag memory

If you encounter java.lang.OutOfMemoryError: Java heap space error, that means that the game ran out of memory (ram) while processing your request or action.

If you're on mobile, there's not much you can do to alleviate this issue, closing other applications in the background might help. For PC, you can simply increase the maximum heap space as a launch argument. For example -Xmx4G will let the game use up to 4 gigabytes of memory. That is, of course if you have enough memory. Generally, it's not a good idea to allocate more than 50% of your entire system memory. If that doesn't work and you're on PC, please check if you have 64 bit Java installed, because if you don't, game can only use 2 gigabytes of memory.

severe geyser
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Eh closing ALL apps and cleaning theotown cache didn't help either

severe geyser
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Here is the Crash.txt btw

severe geyser
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?

heavy widget
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If you're on mobile, there's not much you can do to alleviate this issue, closing other applications in the background might help.

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There isn't really a fix for this on mobile

short tiger
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You can try and disable/uninstall some plug-ins, it worked to me.

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Ofc, if you have lots of them

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I had 300+ for example, and removed ~80 of them.

severe geyser
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I have 95 plugins

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Most devices would work fine without problems

severe geyser
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But I'm shocked that my "Xiaoxin" couldn't handle it

severe geyser
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Guess what i found a thing if i turn off wifi it doesn't make that error at all but if i left my city it instantly froze the screen error appears

severe geyser
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.

azure frigate
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Hmm,try to turn energy saving off