Why can't I get the map even though I have enough diamonds?
#Why can't I get the map even though I have enough diamonds?
grizzled crater
humble flame
Because it's private
grizzled crater
How to make it public I am the owner but still can't receive the map
ornate lava
How to make it public I am the owner but still can't receive the map
Can you access the plugin store?
grizzled crater
Yes I can
ornate lava
You might have been banned from using online mode then. Maybe because of a comment etc
You can check with the devs by reaching out to info@theotown.com
grizzled crater
Wait but I haven't commented yet.
ornate lava
You're signed in to the same account the map was created using, right?
grizzled crater
Is there any way to get the ban lifted is this a ban for my account or a ban for my state?
I have 2 accounts I use one to create state and the other to receive map
ornate lava
@cursive grail could you check?
grizzled crater
Both of my accounts have at least one map.
cursive grail
Generally, if it's not for a comment, then it's for hacking and those are non revokeable.
grizzled crater
But I'm using theotown on chplay?
So I have to create a new guild to get the map?
ornate lava
But I'm using theotown on chplay?
Chplay?
ornate lava
What's the version number?
grizzled crater
1.12.23a
ornate lava
And you've never installed from a different website before on any device?
ornate lava
So you have used places other than playstore to download theotown?
grizzled crater
Yes yes
ornate lava
Thats likely what happened then
grizzled crater
So what should I do?
ornate lava
The game detects those as cheating/hacking