#Supplies is bug?

1 messages · Page 1 of 1 (latest)

dreamy raft
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why can't it be filled and stop? have tried everything starting from using recommended buildings to fill the supply but it doesn't fill. is this a bug?

flat sedge
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Ptag supplies

tribal pilotBOT
# flat sedge Ptag supplies

Each of these (32) buildings provide your rocket with supplies. They are delivered to the rocket by trucks. Each truck supplies the rocket with 1 supply. Due to this, it is important to have as many of these buildings as close to the launchpad as possible, with roads that are properly connected to ensure that the supplies are delivered. The id and level has been included for your convenience so you can find it more easily!
https://cdn.discordapp.com/attachments/367299681635794954/1306116701234135080/supplies_new_img.png?ex=67357f78&is=67342df8&hm=dd30f1f0beba9669eb82c87647a3683f25cee4163141847ddb26643a7e4009f0&

flat sedge
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Are you sure you are using these?

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May i see a screenshot of the surroundings of the launchpad?

dreamy raft
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need help 😭

flat sedge
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It i had to guess it was the fencing

dreamy raft
forest pine
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Feel free to send your city for investigation

rare portal
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@dreamy raft See above

dreamy raft
rare portal
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Use the in game file manager

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Ptag files

tribal pilotBOT
# rare portal Ptag files

TheoTown files are located under such directories:

  • Windows: C:\Users(insert username)\TheoTown or %USERPROFILE%\TheoTown
  • Linux: ~/TheoTown
  • MacOS: /user/TheoTown
  • Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
    By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller. (android 11 onwards restricts access to external storage for apps, so if the files cannot be accessed this way, opt for the in-build manager explained below)
  • ios: Search "TheoTown" in the file manager app

If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

dreamy raft
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please check this file in Commonwealth region, thanks 🙏

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i try play again using new method nothing change

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still on 4,92k supply

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😭

forest pine
dreamy raft
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any tips?

forest pine
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Use the in-game file manager

dreamy raft
forest pine
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either the region or the specific city, but yes

dreamy raft
forest pine
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I've rolled out an update, do check if the situation is different