Installed Java but game still won't start | TheoTown | Page 1

kindred stag Apr 13, 2025, 7:09 AM

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gonna try updating my drivers

mental token Apr 13, 2025, 7:22 AM

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did you restart your device after installing

kindred stag Apr 13, 2025, 7:25 AM

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mental token did you restart your device after installing

yeah

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same errors

mental token Apr 13, 2025, 7:26 AM

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well no idea then

kindred stag Apr 13, 2025, 7:26 AM

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DuckPray

mental token Apr 13, 2025, 7:26 AM

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Ptag error

finite snowBOT Apr 13, 2025, 7:26 AM

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mental token Ptag error

If you encounter a connection error while playing on PC version of the game, it usually means that you need to install 64-bit Java 8. The game already comes bundled with Java, however there are issues with certificates. Therefore, it is recommended to install Java system wide. You can read more about it by looking at Ptag java.

mental token Apr 13, 2025, 7:26 AM

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Ptag java

finite snowBOT Apr 13, 2025, 7:26 AM

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mental token Ptag java

https://www.java.com/en/download/manual.jsp

kindred stag Apr 13, 2025, 7:26 AM

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already have it

mental token Apr 13, 2025, 7:26 AM

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those tags are being very helpful as usual

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you might try dumping your log.txt and out.txt files here

kindred stag Apr 13, 2025, 7:29 AM

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where do you find those

mental token Apr 13, 2025, 7:29 AM

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in your user folder/TheoTown

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crash, log, out, all of those might have something useful

kindred stag Apr 13, 2025, 7:32 AM

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no idea where the theotown folder is

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can I not find the logs through steam local?

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dying

mental token Apr 13, 2025, 7:39 AM

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it's a directory one level lower than your appdata

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type %appdata% into the windows search and go a directory back

upper tartan Apr 13, 2025, 7:43 AM

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Delete .prefs folder in your user folder

kindred stag Apr 13, 2025, 7:47 AM

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not there

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i should be in the directory with my pc user right

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no theotown

upper tartan Apr 13, 2025, 7:53 AM

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correct

kindred stag Apr 13, 2025, 8:00 AM

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the theotown folder isnt there

woven kindle Apr 13, 2025, 8:04 AM

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Ptag files

finite snowBOT Apr 13, 2025, 8:04 AM

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woven kindle Ptag files

TheoTown files are located under such directories:

Windows: C:\Users(insert username)\TheoTown or %USERPROFILE%\TheoTown
Linux: ~/TheoTown
MacOS: /user/TheoTown
Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller. (android 11 onwards restricts access to external storage for apps, so if the files cannot be accessed this way, opt for the in-build manager explained below)
ios: Search "TheoTown" in the file manager app

If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

woven kindle Apr 13, 2025, 8:04 AM

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kindred stag the theotown folder isnt there

Copy the one for your platform.

kindred stag Apr 13, 2025, 8:06 AM

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it just

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doesnt exist

woven kindle Apr 13, 2025, 8:06 AM

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Remove the second Theotown

kindred stag Apr 13, 2025, 8:08 AM

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woven kindle Apr 13, 2025, 8:08 AM

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What link did you try to open?

kindred stag Apr 13, 2025, 8:09 AM

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I just entered that

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ok yeah it just doesnt exist

woven kindle Apr 13, 2025, 8:09 AM

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And that showed up? Are you using the default file explorer?

kindred stag Apr 13, 2025, 8:09 AM

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yeah

mental token Apr 13, 2025, 8:09 AM

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try checking other disks

kindred stag Apr 13, 2025, 8:10 AM

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I moved it over to C already

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before it was in F

woven kindle Apr 13, 2025, 8:10 AM

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Just for giggles

kindred stag Apr 13, 2025, 8:10 AM

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cause I only have like 300 ish gb left on boot drive

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the others are basically untouched

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woven kindle Apr 13, 2025, 8:11 AM

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Search the other disks

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Because it is there

mental token Apr 13, 2025, 8:11 AM

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that can't be guaranteed

kindred stag Apr 13, 2025, 8:12 AM

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not in any of them

woven kindle Apr 13, 2025, 8:12 AM

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I wasn't really finished typing.

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What platform did you install it from? Steam, ECT

kindred stag Apr 13, 2025, 8:13 AM

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steam

woven kindle Apr 13, 2025, 8:13 AM

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Odd

kindred stag Apr 13, 2025, 8:13 AM

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DuckPray

woven kindle Apr 13, 2025, 8:14 AM

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Maybe check the download integrity?

kindred stag Apr 13, 2025, 8:14 AM

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doesnt do anything

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gives the same error on startup

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also the game doesnt stop in steam until I manually do it

woven kindle Apr 13, 2025, 8:14 AM

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Uninstall and reinstall?

woven kindle Apr 13, 2025, 8:14 AM

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kindred stag also the game doesnt stop in steam until I manually do it

That is really weird.

kindred stag Apr 13, 2025, 8:14 AM

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like

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its not even there

woven kindle Apr 13, 2025, 8:15 AM

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What isn't?

kindred stag Apr 13, 2025, 8:15 AM

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theotown

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its active on steam

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but I already closed it

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somehow

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evil error

woven kindle Apr 13, 2025, 8:16 AM

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I really don't know.

kindred stag Apr 13, 2025, 8:17 AM

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NOOOOOO

woven kindle Apr 13, 2025, 8:17 AM

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Wait for JA to awaken

kindred stag Apr 13, 2025, 8:17 AM

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its so over

woven kindle Apr 13, 2025, 8:17 AM

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Not really.

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Its just that I don't have very much skill in this

upper tartan Apr 13, 2025, 9:42 AM

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Then try creating .prefs folder in your home folder

kindred stag Apr 13, 2025, 3:19 PM

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what

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what is prefs

upper tartan Apr 13, 2025, 3:33 PM

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Make sure a folder called .prefs exists with path of %USERPROFILE\.prefs, game settings are stored in such a folder and for some reason, game cannot create a file inside it.

kindred stag Apr 13, 2025, 3:37 PM

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I just enter %USERPROFILE.prefs

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into the explorer right

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mental token Apr 13, 2025, 3:49 PM

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it's %USERPROFILE%

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it's just your home profile folder

kindred stag Apr 13, 2025, 5:08 PM

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in that case it isnt there lmao

mental token Apr 13, 2025, 5:09 PM

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you're doing something wrong then

kindred stag Apr 13, 2025, 5:09 PM

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do I just make a new one

mental token Apr 13, 2025, 5:09 PM

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because that's not a possibility

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manually go to C:, users, and then your user

kindred stag Apr 13, 2025, 5:10 PM

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mental token Apr 13, 2025, 5:11 PM

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there it goes

kindred stag Apr 13, 2025, 5:11 PM

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I made it

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also theres nothing inside

mental token Apr 13, 2025, 5:12 PM

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nothing inside what

kindred stag Apr 13, 2025, 5:13 PM

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the prefs

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reinstalled the game again

mental token Apr 13, 2025, 5:13 PM

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well duh if you have just made it of course it will be empty

kindred stag Apr 13, 2025, 5:13 PM

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still nothing inside

mental token Apr 13, 2025, 5:14 PM

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did you try actually starting the game

kindred stag Apr 13, 2025, 5:16 PM

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yeha

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same error

kindred stag Apr 13, 2025, 5:48 PM

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idk what to do man

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😔

kindred stag Apr 13, 2025, 9:06 PM

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cant figure out whats wrong

kindred stag Apr 13, 2025, 10:58 PM

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Imma try playing it on another pc

#Installed Java but game still won't start