#Game freezing when trying to create a region or city.

1 messages · Page 1 of 1 (latest)

junior herald
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I bought this game yesterday from steam, I've been a mobile player since 2021 and was excited to try out the pc version until I experienced numerous crashes/freezes when trying to create a city or region.

The game basically goes unresponsive and I have to close and reopen all the time making it very uncomfortable.

I've looked into numerous discussion posts on steam but still can't figure out the root of the issue nor a solution.

Edit: Only 3 minutes later I opened the game again and tried creating a new region but was met with this message

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just got another one

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lucid eagle
orchid sorrel
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Ptag crash

junior raptorBOT
# orchid sorrel Ptag crash

When submitting a good crash report, please provide the details of when or under what circumstances the game crashed as well as the following files which can be found in TheoTown folder:

  • crash.txt
  • log.txt
  • out.txt
    You can find out TheoTown's directory for your system by checking out Ptag files.

Moreover, if you can trigger the game to crash with the same error in a reproducible fashion, please mention that in your report as well as that helps us get it to crash on our own machines which in turn lets use fix it easier.

orchid sorrel
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@junior herald ^

regal marlin
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That nullpointer is indeed interesting, as for Java heap space, it indicates that the game ran out of memory.

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Ptag memory

junior raptorBOT
# regal marlin Ptag memory

If you encounter java.lang.OutOfMemoryError: Java heap space error, that means that the game ran out of memory (ram) while processing your request or action.

If you're on mobile, there's not much you can do to alleviate this issue, closing other applications in the background might help. For PC, you can simply increase the maximum heap space as a launch argument. For example -Xmx4G will let the game use up to 4 gigabytes of memory. That is, of course if you have enough memory. Generally, it's not a good idea to allocate more than 50% of your entire system memory. If that doesn't work and you're on PC, please check if you have 64 bit Java installed, because if you don't, game can only use 2 gigabytes of memory.

junior herald
junior herald
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the game seems to have stopped crashing every time i try to make a new region but i have a new issue

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when i make a new region and i make a city, once i'm in the game stops for a few seconds and then half the map just turns into desert for some reason

orchid sorrel
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That's just the terrain generation

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Can you screenshot the man in the region maker

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And then in the city itself

junior herald
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the thing is that ive tried to set the biomes so that there isnt any deserts or coasts, yet it still happens

junior herald
orchid sorrel
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Send a scnreeshot of what you see in the region maker

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And send a screenshot of the map itself

junior herald
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the most important image in my opinion is the last one, that whole sand thing wasnt there when i created the city

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when i got in the city the game froze for a quick second and that whole part just appeared

orchid sorrel
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Turn off an terrain altering plugins

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You have some installed from the looks of it