#Crash Report
1 messages · Page 1 of 1 (latest)
Ptag memory
If you encounter java.lang.OutOfMemoryError: Java heap space error, that means that the game ran out of memory (ram) while processing your request or action.
If you're on mobile, there's not much you can do to alleviate this issue, closing other applications in the background might help. For PC, you can simply increase the maximum heap space as a launch argument. For example -Xmx4G will let the game use up to 4 gigabytes of memory. That is, of course if you have enough memory. Generally, it's not a good idea to allocate more than 50% of your entire system memory. If that doesn't work and you're on PC, please check if you have 64 bit Java installed, because if you don't, game can only use 2 gigabytes of memory.
I tried this command but the game won't open anymore
64 bit Java installed
my pc has 16 gb ram
I tried to allocate just 4 but it didn't work
Java manual download page. Get the latest version of the Java Runtime Environment (JRE) for Windows, Mac, Solaris, and Linux.
And then of course once that is done restart your PC
already tried that
It's something with your java install mate
I'd suggest you make sure you've uninstalled all old versions
Also I'd appreciate it if you stop cross posting in any people's support tabs.