#Crash Report

1 messages · Page 1 of 1 (latest)

torn locust
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It occurs when I have to capture a photo of the map.

heavy zenith
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Ptag memory

sweet kayakBOT
# heavy zenith Ptag memory

If you encounter java.lang.OutOfMemoryError: Java heap space error, that means that the game ran out of memory (ram) while processing your request or action.

If you're on mobile, there's not much you can do to alleviate this issue, closing other applications in the background might help. For PC, you can simply increase the maximum heap space as a launch argument. For example -Xmx4G will let the game use up to 4 gigabytes of memory. That is, of course if you have enough memory. Generally, it's not a good idea to allocate more than 50% of your entire system memory. If that doesn't work and you're on PC, please check if you have 64 bit Java installed, because if you don't, game can only use 2 gigabytes of memory.

torn locust
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64 bit Java installed

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my pc has 16 gb ram

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I tried to allocate just 4 but it didn't work

heavy zenith
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I would suggest reinstalling java

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Ptag java

sweet kayakBOT
heavy zenith
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And then of course once that is done restart your PC

fast cove
heavy zenith
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I'd suggest you make sure you've uninstalled all old versions

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Also I'd appreciate it if you stop cross posting in any people's support tabs.