#i cant downlaod the app

1 messages · Page 1 of 1 (latest)

silent pagoda
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i had theotown for like 2 years and i downlaoded it from a cracked website because i couldnt downlaod from playatore and i couldnt update the app so i deleted it and now i cant downlaod
my guess is that there are some local files left but i cant find them since i dont know what the files names are can anyone help me ?

visual frost
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So you installed a cracked version.

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Then you attempted to download it on play store but couldn't

silent pagoda
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no not cracked it was the original but i downloaded it from another app

visual frost
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You just said it was cracked

silent pagoda
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isint it the same thing?

visual frost
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A cracked game means pirated

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Normally a paid version

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For free

silent pagoda
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yeah but isint theo town free?

visual frost
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The steam version isn't

silent pagoda
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android

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not pc

visual frost
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And you can download a pirated version that's hacked

silent pagoda
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it was the original but from a differant app

visual frost
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What app?

silent pagoda
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taptap

visual frost
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So you downloaded an APK yeah?

silent pagoda
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yeah

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when deleting the app it asked me if i wanted to keep like 20or 200 mb and i pressed yes to keep my cities so i think that might be the problem

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but i dont know what the files are called and i cant find it in app cache

visual frost
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That was pretty stupid you shouldn't downloaded any APK. As they can easily become malicious.

visual frost
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And what happens when you try to install Theotown on the PlayStore?

silent pagoda
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it jsut says cant downlaod the app

visual frost
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Nothing else?

silent pagoda
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nope

visual frost
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Just that generic error?

silent pagoda
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yeah

visual frost
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Hmm

silent pagoda
visual frost
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Your assumption is probably correct

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But I don't know how to get you a proper install

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Just be patient until later when someone more capable is on

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Have you cleared your cache?

silent pagoda
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i cant find the app cache

visual frost
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Its not an app

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Go into the settings of PlayStore

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And press storage

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And clear your cache

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This probably won't work

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But worth a shot

warm oracle
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Ptag apk

jovial relicBOT
warm oracle
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Try and download the offical APK

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And then uninstall it

silent pagoda
visual frost
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Thats what our issue is

warm oracle
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Your best bet then wpuld be to plug your phone into a PC and then remove the files this way

silent pagoda
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yeha but what file should i look for?

warm oracle
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Ptag files

jovial relicBOT
# warm oracle Ptag files

TheoTown files are located under such directories:

  • Windows: C:\Users(insert username)\TheoTown or %USERPROFILE%\TheoTown
  • Linux: ~/TheoTown
  • MacOS: /user/TheoTown
  • Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
    By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller. (android 11 onwards restricts access to external storage for apps, so if the files cannot be accessed this way, opt for the in-build manager explained below)
  • ios: Search "TheoTown" in the file manager app

If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

warm oracle
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See if there's anything in the android file location

visual frost
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It could be different because it was an unofficial APK.

warm oracle
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Could be, but how would we know that 😛

silent pagoda
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i downloaded a file manager and deleted evwrything related to theotown backups and everything but its still not working

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there should be nothign left but its still not working

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yeah i dont think this is fixable there is nothing left but it still says package conflicts with existing package

visual frost
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Theres probably hidden files

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Like evan said hook it up to a PC and follow the directions

strange prism
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Same problem, I tried to download on tap tap but it didn't work either.

Screenshot_20250117-163026.jpg
bleak goblet
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Well the game detects that you have had the hacked version before and some data is retained

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So I think the only way to install it would be to factory reset your phone

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source: the dev

strange prism
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I got the solution now lol😅

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First download the past version then open it for a while, then uninstall it (don't checklist save the data)

Sorry for the bad English, not my first language 😅

@silent pagoda

bleak goblet
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its okay, glad its been solved now

strange prism
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I'll never download that crack sh*t again🥹

Screenshot_20250118-011825.jpg
shy junco
silent pagoda
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oh and what version did you downlaod?

strange prism
strange prism