#Store unacessible on outdated version

1 messages · Page 1 of 1 (latest)

echo socket
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I downloaded the genuine version from the Google Store. I have always been able to download things in the module library. You can see in my screenshots that I have downloaded more than a hundred modules. But recently, I don’t know why I can’t open the module library.

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This are a bug

echo socket
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<@&365482773206532096> @summer cave <@&710914534394560544>

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Thx 🙏

crisp tundra
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Did you update the app

glass valve
crisp tundra
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The error message clearly says otherwise

glass valve
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Bugs apparently

crisp tundra
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Then I'll wait for someone more technical to answer :)

echo socket
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I am not need update

slate bobcat
echo socket
slate bobcat
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your game loading screen, not the store

echo socket
slate bobcat
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That's definitely not the latest

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You have 1.11.35, the latest is 1.12.10

echo socket
slate bobcat
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If the application was installed from outside the play store, it has a different signature and as such, it can't update it

slate bobcat
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Uninstall the game while keeping data and install it from the play store

echo socket
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The are a solution,but i want to know how to keeping my game data!!!

slate bobcat
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If you're running Android 10 and above, you should have the option to retain data during the uninstallation process.

Alternatively, one may manually back up the files using the in-built TheoTown file manager.

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Store unacessible on outdated version

echo socket
slate bobcat
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Guess OEM opted to exclude that feature on the OS. Then your only choice is backing up TheoTown folder manually using the in-built file manager.

slate bobcat
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It'll probably be inaccessible

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Ptag files

earnest plankBOT
# slate bobcat Ptag files

TheoTown files are located under such directories:

  • Windows: C:\Users(insert username)\TheoTown or %USERPROFILE%\TheoTown
  • Linux: ~/TheoTown
  • MacOS: /user/TheoTown
  • Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
    By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller. (android 11 onwards restricts access to external storage for apps, so if the files cannot be accessed this way, opt for the in-build manager explained below)
  • ios: Search "TheoTown" in the file manager app

If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

slate bobcat
echo socket
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This page?

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Store and android and data

slate bobcat
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looks like it

echo socket
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I not sure is this page or i am wrong ?or another page

slate bobcat
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first image is correct

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that's the theotown folder

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some data may not be restored such as diamonds, if you're not logged in to a TheoTown account

echo socket
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so That is right?

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If i choice map i can see my city

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Like this is so many coding

slate bobcat
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simply copy the info.info.flowersoft folder to somewhere else temporarily as a backup

echo socket
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Whay is info info

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I can't see that

slate bobcat
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info.flowesoft.flowersoft?

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i don't remember which part is duplicated in the name

echo socket
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Er perhaps i can copy all folders the will be a ok?

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I think is ok?

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I want to try it now because I have copied it to another folder. I just tried to import the message I copied into my current theo in theo, but it seems to have failed.

echo socket
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ee i am I successfully solved it I have downloaded a new version of the game and got my maps and data back

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And I logged into my account and my diamonds didn’t decrease.