it gives me an error message that says 'open platform jdk binary not responding' i don't have any crash files that i can find and it happens everytime, my pc is more than powerful enough to run the game, and i have external java.
#anytime i try to load my 'even bigger' maps they cause my game to crash
grim cloud
crimson summit
Ptag crash
nova ploverBOT
Ptag crash
When submitting a good crash report, please provide the details of when or under what circumstances the game crashed as well as the following files which can be found in TheoTown folder:
- crash.txt
- log.txt
- out.txt
You can find out TheoTown's directory for your system by checking outPtag files.
Moreover, if you can trigger the game to crash with the same error in a reproducible fashion, please mention that in your report as well as that helps us get it to crash on our own machines which in turn lets use fix it easier.
crimson summit
Ptag files
nova ploverBOT
Ptag files
TheoTown files are located under such directories:
- Windows: C:\Users(insert username)\TheoTown or %USERPROFILE%\TheoTown
- Linux: ~/TheoTown
- MacOS: /user/TheoTown
- Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller. (android 11 onwards restricts access to external storage for apps, so if the files cannot be accessed this way, opt for the in-build manager explained below) - ios: Search "TheoTown" in the file manager app
If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.
You can find your plugin, music, region and city files there as well as logs for debugging purposes.
crimson summit
We really need this files to understand what is going on under the hood
grim cloud
on pc
grim cloud
like when i go into file explorer where do i type in the directory
crimson summit
Don't type anything lmao
Just go into you C drive
then click into users
Click your username
And then the Theotown folder
grim cloud
are c drive and d drive interchangable
crimson summit
If you don't know check them both
crimson summit
We don't need your steam data
grim cloud
that's not the point
crimson summit
That is not where these files are stored
grim cloud
i said that because all of my games are under the steam file
crimson summit
I am aware
But that is not how this game works.
If you would listen that is what I am saying lol
Yes their is a steam file location for TheoTown but it doesn't have anything useful
grim cloud
there is no seperate file for theotown
crimson summit
The file location you need should have a path something like this
grim cloud
i do not have a 'users' file
grim cloud
and no there ar no other options
this is the only hard drive
i have no other information relating to theotown in any other file
crimson summit
When you click on this PC what is in there?
crimson summit
Upload them all
grim cloud
yall im sorry
the reason it stopped working is because the steam client deleted the launch option '-Xmx1024m'
🙃
that is why
crimson summit
It's all good
I'd rather we get it sorted
Also glad we found you C drive xD
Was getting fairly worried
crimson summit
Steam does some silly things every now and then
