game crashes every time i call SWAT on a riot

[sly imp]

When there’s a riot and i use the emergencies button to call swat there the game just crashes and there’s nothing i can do except restart 😞

[indigo sparrow]

Do you have a SWAT HQ guiding a helicopter and are you on a custom map (outside the region)?

If so, then this is a bug on helicopters, as I understand it. I also reacted with a crash to police and fire helicopters

[indigo sparrow]

This happened to me on both PC and Android

[sly imp]

i mean yeah there’s a swat hq building nearby but no helicopters involved i guess? idk i’m pretty new to this game didn’t even know there were helicopters

and this isn’t a custom map

[indigo sparrow]

There is a black SWAT helicopter on this building

[indigo sparrow]

Is this a city in the region?

[sly imp]

oh yeah just tried something and realized that this bug isnt connected to the riots in any way it happens everytime i call swat anywhere not only on the riots

should have made more research before posting ig lmao

[sly imp]

a region

but yeah it’s a helicopter bug then i just overcomplicated it 😞

[indigo sparrow]

The logs, crash and outs files have been transferred here

[indigo sparrow]

In menu

[sly imp]

i’ll check

[indigo sparrow]

For me, this crash occurred on a custom map without a region in both versions

[indigo sparrow]

Send these files to this forum so that the developers can see

[sly imp]

is this like a pc only thing? i’m playing on a phone and can’t find it

probably just blind

lmao i’ll keep looking

[indigo sparrow]

The gear is on the left.

[indigo sparrow]

And this

[sly imp]

all there is

[indigo sparrow]

I'm sorry that it's not in English, I think you'll understand by the icons.

[sly imp]

yeah that’s not a problem but i don’t even see that icon 😔

[indigo sparrow]

Hmmmmm

[sly imp]

playing on ios maybe the game is different here

[indigo sparrow]

I don't have iOS, I can't tell you about it. Wait for a response from people who know better

[sly imp]

alright

thanks for the help so far

[dusk sun]

Ptag files

[karmic hamlet]

TheoTown files are located under such directories:

• Windows: C:\Users(insert username)\TheoTown or %USERPROFILE%\TheoTown
• Linux: ~/TheoTown
• MacOS: /user/TheoTown
• Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
  By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller. (android 11 onwards restricts access to external storage for apps, so if the files cannot be accessed this way, opt for the in-build manager explained below)
• ios: Search "TheoTown" in the file manager app

If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

[sly imp]

alright i’ll do the bug again and send the logs

im the files app yeah i could have thought of that

i can’t read nothing from those logs i’ll just copy and paste the relevant part

nvm the message is too long i’ll just send the file why didn’t i do this to begin with

[nova lion]

Thank you, it seems to happen when at the time of calling no SWAT cars are on the map and will be fixed, soon