#Game won't load after relaunching for plugins (tablet)

1 messages · Page 1 of 1 (latest)

blissful otter
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As it says in the name, the game won't load for me after I downloaded 3 or 4 plugins - I am playing on a tablet, for reference. I downloaded them about 45 minutes ago from posting this, with the intent of using them on a new city, and when I went to restart the game it crashed and subsequently will not open. I have tried deleting and reinstalling the game, to no avail. The game version is current, v1.11.95a.

That's about as much techy info I can give, unfortunately, as I'm not well very technical 😅

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Game won't load after relaunching for plugins (tablet)

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I should add one that on the loading screen it gets up to prefetching images 830/831 and then just freezes and doesn't load any further

solar goblet
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It might be a corrupted file in the plugins itself. of you're trying to download too many at once. tablets don't rlly handle it very well, my phone is pretty good, and it still struggles with that sometimes

scarlet sorrel
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Restart your device

blissful otter
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I have done that and it still doesn't work

scarlet sorrel
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Really we'd need to see the crash files

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But if you can't access the game that maybe hard to get

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Unless your file manager will let you

blissful otter
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I cannot seem to access the crash files

solar goblet
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what OS do u use? i might be able to help

blissful otter
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I've managed to fix it but I've had to delete all my data

solar goblet
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dang. if u can, use an SD card or some sort of external drive to store your city. Because an external storage device never fails

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well, rarely