crash

[worldly parcel]

Hello guys!! I have a problem, since one month, when i try to start a new city (all the map, the biggest map) the game crash so so when its finishing to charge

[keen vortex]

Ptag crash

[mental sage]

When submitting a good crash report, please provide the details of when or under what circumstances the game crashed as well as the following files which can be found in TheoTown folder:

• crash.txt
• log.txt
• out.txt
  You can find out TheoTown's directory for your system by checking out Ptag files.

Moreover, if you can trigger the game to crash with the same error in a reproducible fashion, please mention that in your report as well as that helps us get it to crash on our own machines which in turn lets use fix it easier.

[keen vortex]

also most likely

Ptag memory

[mental sage]

If you encounter java.lang.OutOfMemoryError: Java heap space error, that means that the game ran out of memory (ram) while processing your request or action.

If you're on mobile, there's not much you can do to alleviate this issue, closing other applications in the background might help. For PC, you can simply increase the maximum heap space as a launch argument. For example -Xmx4G will let the game use up to 4 gigabytes of memory. That is, of course if you have enough memory. Generally, it's not a good idea to allocate more than 50% of your entire system memory. If that doesn't work and you're on PC, please check if you have 64 bit Java installed, because if you don't, game can only use 2 gigabytes of memory.

[keen vortex]

try a smalller size