I have an issue where clicking on the plugins or online features leads to the message, I have 64-bit Java installed so I do not know what the problem could be, any help is appreciated. Thank you.
#“No connection, you are offline” error
woeful condor
flint patrolBOT
Ptag crash
When submitting a good crash report, please provide the details of when or under what circumstances the game crashed as well as the following files which can be found in TheoTown folder:
- crash.txt
- log.txt
- out.txt
You can find out TheoTown's directory for your system by checking outPtag files.
Moreover, if you can trigger the game to crash with the same error in a reproducible fashion, please mention that in your report as well as that helps us get it to crash on our own machines which in turn lets use fix it easier.
lapis ridge
While it's not a crash those files can be useful
woeful condor
woeful condor
While it's not a crash those files can be useful
Hope these help
no crash.txt is there(probably because no crash has happened yet)
lapis ridge
Yeah I would assume the devs can gather something from this
To me it's just nonsense but that's why I am not a dev lmao
woeful condor
Haha true, I do see that apparently it could not find some files specified
lapis ridge
I will just... @olive shell just so you don't miss this one
No promises on when he will respond though
It's like 7PM for him
maybe 8
woeful condor
Yeah no problem
I will see if I can try fixing it on my end
woeful condor
“No connection, you are offline” error
lapis ridge
No that shouldn't be it
It likely is a java thing
Can you trying running the command I highlighted there
lapis ridge
So to me that says you have 64 bit java installed
woeful condor
yes
woeful condor
So to me that says you have 64 bit java installed
That is the version I downloaded
woeful condor
Hello is there any update, could really use some help?
lapis ridge
@olive shell thoughts?
olive shell
No idea
river trench
I have an issue where clicking on the plugins or online features leads to the me...
Is your game up to date?
woeful condor
Is your game up to date?
Yes
I did attach my log and out.txt if you would like to take a look at it
lapis ridge
Hello is there any update, could really use some help?
I will say sometimes reinstalling java does work for these issues
woeful condor
Sadly that didn’t seem to do it but that is fine, I guess if a new update comes out, that might fix something.
lapis ridge
That also works alot more often then I care to admit
Maybe worth trying the beta version too
woeful condor
How do you get to that?
vale gust
from the steam library
woeful condor
I don’t think it will change anything but I will try
crystal sand
Did you still try using a VPN just to rule out the ISP thing?
woeful condor
Did you still try using a VPN just to rule out the ISP thing?
Yes and it sadly did not work
These problems make me wish there was a way to download stuff from the plugin store manually, I don’t really care for online regions but it gets boring seeing the same models.
crystal sand
In any case it is an error that is related at your end, so, try to solve it by the basics, search any firewall issue or exception lock in some antivirus (Windows Defender it's an antivirus too), or even make a backup and delete all the folders related to the game on Steam, and reinstall it.
Since the game works perfectly for you except for the connection to the server, right?