login and connection issue

[wise dome]

Hello I am currently suffering from a login and connection issue where it won't let me login into my account if anyone has any solution pls tell me thx

[humble coral]

some additional information such as error message and platform would be useful

[wise dome]

I'm on Android and it always says connection error even though I use wifi

[humble coral]

could be an isp issue

where did you download the game from?

[wise dome]

Google play

[humble coral]

can you log in to the forum

[wise dome]

Wait

Yes I can

[humble coral]

are you usibg corect name and password on the app?

[wise dome]

Yeah

I think it's the game issue

[humble coral]

more likely an isp issue

try a VPN

[wise dome]

Alright

Yup I think it's the ISP issue

I can't even connect to the vpn

Thanks for the help tho

[wind zealot]

k, this happened to me as well. if you're doing it on mobile, sometimes it can be finicky, however, if you try logging into the game on a PC, Mac, WIndows, or even a Chromebook. It should log you in

[pure bough]

So what's the solution I'm still on mine for months