#Please help me

1 messages · Page 1 of 1 (latest)

dapper mountain
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What should I do? Why does this happen, I can’t log into the online region. This has been happening for probably the hundredth time, I tried deleting several plugins, but it didn’t help.

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Every time I try to log in, some kind of bug happens and the game crashes

turbid steppe
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Ptag crash

hexed prairieBOT
# turbid steppe Ptag crash

When submitting a good crash report, please provide the details of when or under what circumstances the game crashed as well as the following files which can be found in TheoTown folder:

  • crash.txt
  • log.txt
  • out.txt
    You can find out TheoTown's directory for your system by checking out Ptag files.

Moreover, if you can trigger the game to crash with the same error in a reproducible fashion, please mention that in your report as well as that helps us get it to crash on our own machines which in turn lets use fix it easier.

dapper mountain
turbid steppe
dapper mountain
turbid steppe
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@dawn epoch hai, what does it mean

dawn epoch
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All I can see is game runs out memory while trying to display region map previews

dawn epoch
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Ptag memory

hexed prairieBOT
# dawn epoch Ptag memory

If you encounter java.lang.OutOfMemoryError: Java heap space error, that means that the game ran out of memory (ram) while processing your request or action.

If you're on mobile, there's not much you can do to alleviate this issue, closing other applications in the background might help. For PC, you can simply increase the maximum heap space as a launch argument. For example -Xmx4G will let the game use up to 4 gigabytes of memory. That is, of course if you have enough memory. Generally, it's not a good idea to allocate more than 50% of your entire system memory. If that doesn't work and you're on PC, please check if you have 64 bit Java installed, because if you don't, game can only use 2 gigabytes of memory.

turbid steppe
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if its online mode, so you should consider a smaller region

dapper mountain
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Does this mean I can no longer enter this region?

turbid steppe
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You can if you have more RAM

dapper mountain
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Well that should have been enough

turbid steppe
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thats a MASSIVE region