#why cant i open other tabs when playing from mac?

1 messages · Page 1 of 1 (latest)

timid steppe
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like i only can stay in the game and do nothing else, if i try, the game crashes, it cant be a problem of the computer as it is brand new.

spark hare
timid steppe
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let me check

spark hare
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i have 3.6 gb and i can tell you i cannot have youtube on while i play the game

timid steppe
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115 giga lmfao

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and it still crashes

timid steppe
spark hare
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hmm

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got 64 bit java?

timid steppe
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yess

spark hare
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and di you restart after installing it?

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Ptag crash

open cairnBOT
# spark hare Ptag crash

When submitting a good crash report, please provide the details of when or under what circumstances the game crashed as well as the following files which can be found in TheoTown folder:

  • crash.txt
  • log.txt
  • out.txt
    You can find out TheoTown's directory for your system by checking out Ptag files.

Moreover, if you can trigger the game to crash with the same error in a reproducible fashion, please mention that in your report as well as that helps us get it to crash on our own machines which in turn lets use fix it easier.

spark hare
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this could also help

timid steppe
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did i restart java or the pc?

spark hare
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pc

timid steppe
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yes, i remember i did

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let me try it again tho, brb

spark hare
timid steppe
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okok

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its reallllyyy long

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well...

spark hare
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i meant the one from the game

timid steppe
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thats the point, i cant open it without it crashing

spark hare
open cairnBOT
# open cairn When submitting a good crash report, please provide the details of when or under...

TheoTown files are located under such directories:

  • Windows: C:\Users\(insert username)\TheoTown or %USERPROFILE%\TheoTown
  • Linux: ~/TheoTown
  • MacOS: /user/TheoTown
  • Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
    By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller.

If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

spark hare
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@timid steppe

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its easier on pc anyway