I have a problem in the online region. The city is not saved in the online region, I don’t know why. Can you help me? Endless loading and that's it. (sorry for my poor knowledge of English)
#City is not saved!
shut crag
shut crag
Ohh, will anyone help me? 🥺🥺 Please.
shut crag
sleek harness
does waiting for a couple minutes not help?
shut crag
does waiting for a couple minutes not help?
Nope
sleek harness
Yes, online
are you connected to the internet on the same device?
sleek harness
you can try sending your log files and someone might be able to help you
Ptag files
neon grailBOT
Ptag files
TheoTown files are located under such directories:
- Windows: C:\Users\(insert username)\TheoTown or %USERPROFILE%\TheoTown
- Linux: ~/TheoTown
- MacOS: /user/TheoTown
- Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller.
If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.
You can find your plugin, music, region and city files there as well as logs for debugging purposes.
sleek harness
they should be here
shut crag
Oh, I will try
shut crag
you can try sending your log files and someone might be able to help you
So, where I should send files?
sleek harness
here
remote flax
Provide us with your account name and region name