#PC - Game loading stucked at the loading screen

1 messages · Page 1 of 1 (latest)

wispy pollen
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This message popup after the loading screen stopped loading.

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inland ocean
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Ptag java

simple crystalBOT
inland ocean
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Download 64bit java

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Ptag memory

simple crystalBOT
# inland ocean Ptag memory

If you encounter java.lang.OutOfMemoryError: Java heap space error, that means that the game ran out of memory (ram) while processing your request or action.

If you're on mobile, there's not much you can do to alleviate this issue, closing other applications in the background might help. For PC, you can simply increase the maximum heap space as a launch argument. For example -Xmx4G will let the game use up to 4 gigabytes of memory. That is, of course if you have enough memory. Generally, it's not a good idea to allocate more than 50% of your entire system memory. If that doesn't work and you're on PC, please check if you have 64 bit Java installed, because if you don't, game can only use 2 gigabytes of memory.

wispy pollen
inland ocean
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Probably

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Load the game and see if it works

wispy pollen
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still the same

inland ocean
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Ptag crash

simple crystalBOT
# inland ocean Ptag crash

When submitting a good crash report, please provide the details of when or under what circumstances the game crashed as well as the following files which can be found in TheoTown folder:

  • crash.txt
  • log.txt
  • out.txt
    You can find out TheoTown's directory for your system by checking out Ptag files.

Moreover, if you can trigger the game to crash with the same error in a reproducible fashion, please mention that in your report as well as that helps us get it to crash on our own machines which in turn lets use fix it easier.

inland ocean
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Send these files

wispy pollen
inland ocean
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Can you get those files

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Prag files

wispy pollen
wispy pollen
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tried all the steps you have provided, the results are still the same.

inland ocean
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Which version of Java did you get?

inland ocean
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Not anything Java related

wispy pollen
inland ocean
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But it starts without plugins?

wispy pollen
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Yes

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I have also tried around 400 plugins, its working however when I put all the plugins around 900 in total. It will back again on the same issue.

inland ocean
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So then you'e just reached your devices limit

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Uninstall some you don't use

wispy pollen
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I have 12gb of ram

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500mb of storage

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gb I mean

inland ocean
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Okay well for some reason your device isn't wanting to run the game with that many plugins