how can I get my cities and account back?

[opaque garnet]

when I wanted to delete the game for a while, I forgot to consent to saving the data, I remember perfectly my email, password and name, but when I restore my account, nothing changes, the cities do not appear, please tell me how to restore the cities, I really don’t want them to lose, they are very dear to me

[grand quarry]

I am sorry to tell you that that isnt possible. Your city progress is saved on your device and when you uninstall the game, the data is removed from your device

[opaque garnet]

Is there really no way out at all? It’s hard for me to let them go, I have the data saved on the device, but when I restore the account, nothing changes, I can download the data if I can at least view the account

[grand quarry]

ooh you had saved the data?

on the device?

if you can find it I can help you

Ptag files

[real bobcat]

TheoTown files are located under such directories:

• Windows: C:\Users\(insert username)\TheoTown or %USERPROFILE%\TheoTown
• Linux: ~/TheoTown
• MacOS: /user/TheoTown
• Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
  By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller.

If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

[grand quarry]

Try going through this directionary or search for these in your device storage

@opaque garnet its not a good idea to send your account data

I meant the game data

if you havent saved it while installing, theres no way to restore it

its not saved on the account

[opaque garnet]

what data is needed? name, password, email address, or something in the game itself

[grand quarry]

you need the old map folder

or region folder with the game data saved

it gets uninstalled with the game if you didnt save it or move it

[opaque garnet]

I remember the names of many cities, or is that not enough?

[grand quarry]

to answer your deleted question, yes it isnt unfortunately

[opaque garnet]

Даже если щас не получется восстановить города, будет ли в игре в будущем добавлено востановление аккаунта вместе с городами, может быть в будущем получится восстановить

Even if it’s not possible to restore cities right now, will the game add account restoration along with cities in the future? Maybe in the future it will be possible to restore

[grand quarry]

I havent heard that they will and I doubt its likely

You can use online mode to store them on your account

[opaque garnet]

ok, thanks for trying to help, I hope that in the future it will be possible to restore the cities and account, all the best

[opaque garnet]

in which folder are the cities located?

[grand quarry]

Depends on which region they were in

[opaque garnet]

where should they be moved?

[grand quarry]

I think thats your new cities

[opaque garnet]

Is it possible in a game to somehow look at your city somewhere without restoring it, to see everything, it’s too hard for me to let them go, It's not interesting to play without, I'd give anything for them

[opaque garnet]

or maybe at least some chance if I'm a beta tester? maybe you can restore it using beta testing mail

[slow plume]

If you did not tick the box to Keep app data and uninstalled the application, there is no way to get your cities back, unless you backed them up externally beforehand.

[opaque garnet]

Are there really no ways at all and never will be? I’m ready to return all the cities to anything and at any time, Theotown is the most interesting game for me, it’s hard for me to part with them, maybe there is a place where deleted application data deleted by the application itself accumulates

or maybe you can restore using beta mail

I’m ready to do anything for the sake of my cities, they can’t just disappear so suddenly

I was in a hurry and forgot to check the box to save data

[grand quarry]

^^

[opaque garnet]

These cities can’t just be erased, there must be a memto where they are stored

[rain hawk]

no matter how stubborn you are... im sorry... it is what it is...

...

you cant retrieve them if they are really not backed up externally...

were sorry

[opaque garnet]

God, how it pains me to lose all my progress because of one mistake

[rain hawk]

sigh

"time continues to march to the future, without a care of the past"

[opaque garnet]

thank you for your support, I hope in the future it will be possible to restore cities even after deleting the game

[rain hawk]

well you could already do that if you can back up the files

[opaque garnet]

I wanted to say that I hope that in the game it will be possible to restore cities even after deleting the game without saving the cities, I really hope so

[grand quarry]

you can if you upload them into online mods. then they are saved on your account