#The loading get error
1 messages ยท Page 1 of 1 (latest)
Ptag reporting
When submitting a good crash report, please provide the details of when or under what circumstances the game crashed as well as crash.txt, log.txt and out.txt files which can be found in your TheoTown directory on the filesystem. You can find out TheoTown's directory for your system by checking out Ptag files. Moreover, if you can trigger the game to crash with the same error in a reproducible fashion, please mention that in your report as well as that helps us get it to crash on our own machines which in turn lets use fix it easier.
Ptag files
TheoTown files are located under such directories:
- Windows: C:\Users\(insert username)\TheoTown or %USERPROFILE%\TheoTown
- Linux: ~/TheoTown
- MacOS: /user/TheoTown
- Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller.
If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.
You can find your plugin, music, region and city files there as well as logs for debugging purposes.
you can find the files here
Alright, i'll uninstall and download it again. Hopefull that will be work
Thats not what we said
I didn't find the file ๐
do you need help finding it?
Actually yes, but i just got a panic at the moment soo.... I just to see if i uninstall the Theotown, the file will dissapeard. And i'll download it back again so i want to refresh. Don't worry, i will listening all the stept if i still got it
your files get deleted if you ininstall
first of all, are you on android or ios?
Android
I just to read the pickle message up there, sorry
It's my bad ๐
okay if you have any questions after reading pidroids instructions, lemme know