Problem installing the app

[nocturne shuttle]

When I download the app I get an error

[civic shale]

Have you had the game in the past?

[nocturne shuttle]

Yez

[civic shale]

So then you need to access your files and delete the info.flowersoft.theotown.theotown folder

[civic shale]

Again

You have to go and find them

You can't just shearch for the folder

Ptag files

[mortal warren]

TheoTown files are located under such directories:

• Windows: C:\Users\(insert username)\TheoTown or %USERPROFILE%\TheoTown
• Linux: ~/TheoTown
• MacOS: /user/TheoTown
• Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
  By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller.

If you cannot access game files through these directories, game has an in-built file manager for mobile devices which is accessible from the region view menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

[civic shale]

Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/. Uninstalling the game on Android will delete all files, unless you decide to keep the files when prompted by uninstaller.

Look there

[nocturne shuttle]

A Question What type of architecture is the game? 32bit o 64 bit?

[civic shale]

64 bit I believe