##support- Anyone know how to fix my game from freezing every 2secs???

1 messages · Page 1 of 1 (latest)

shut briar
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HELP ME PLZ!!

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It’s been happening for the past 3 day’s.

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Idk why.

sullen ivy
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Could be plugins

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A game setting

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ect.

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Got smooth zoom turned on?

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How many plugins you got?

shut briar
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No it’s off.

sullen ivy
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Details por favor

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More than help

shut briar
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I have 280 plug-ins.

sullen ivy
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How far zoomed out do you stay?

shut briar
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Now it’s like this.

sullen ivy
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Didn't answer my question

shut briar
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It’s stuck 😞

sullen ivy
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zoomed... in or out?

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Also doesn't effect the game but portrait mode? 🤨

shut briar
sullen ivy
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do as the game say

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restart your device

shut briar
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K

sullen ivy
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If it happens again you'll have to send your log and crash files

shut briar
sullen ivy
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yeah

shut briar
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iPhone, v: 15 (iOS)
1.10.94i (11094), p:false

java.lang.NullPointerException

java.lang.NullPointerException
at info.flowersoft.theotown.stages.gameuibuilder.SideBarBuilder$8.getIconId(SideBarBuilder.java)
at info.flowersoft.theotown.stages.gameuibuilder.SideBarBuilder.buildBuildButton(SideBarBuilder.java:580)
at info.flowersoft.theotown.stages.gameuibuilder.SideBarBuilder.build(SideBarBuilder.java:214)
at io.blueflower.stapel2d.util.BuilderGroup.build(BuilderGroup.java:25)
at info.flowersoft.theotown.stages.CityStage.enter(CityStage.java:498)
at io.blueflower.stapel2d.gamestack.GameStack.update(GameStack.java:149)
at info.flowersoft.theotown.MyGdxGame.render(MyGdxGame.java:160)
at io.blueflower.theotown.aios.IOSLauncher$1.render(IOSLauncher.java:82)
at com.badlogic.gdx.backends.iosrobovm.IOSGraphics.draw(IOSGraphics.java:262)
at com.badlogic.gdx.backends.iosrobovm.IOSGraphics$1.draw(IOSGraphics.java:130)
at com.badlogic.gdx.backends.iosrobovm.IOSGraphics$1.$cb$drawRect$(IOSGraphics.java)
at org.robovm.apple.uikit.UIApplication.main(Native Method)
at org.robovm.apple.uikit.UIApplication.main(UIApplication.java:433)
at io.blueflower.theotown.aios.IOSLauncher.main(IOSLauncher.java:357)

sullen ivy
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And the other?

shut briar
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More than 30k word’s.

sullen ivy
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Send the file

shut briar
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Here.

sullen ivy
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Now we wait for the dev

shut briar
shut briar
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Still showing.

sullen ivy
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The word wait is universal

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Wait

shut briar
royal mica
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Whats your device’s model

royal mica
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Update it

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Maybe will help you

ocean relic
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It's likely a category icon problem caused by a plugin

shut briar
royal mica
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Interesting tbh

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If the problem is because of a plugin as chaotic neutral said try to find that plugin

shut briar
shut briar
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I think I found it.

shut briar
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Nvm

royal mica
royal mica
shut briar
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Oh

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I did still not working.

royal mica
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Close the app and restart again

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If it still dont works i cant help you

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Take help from a dev

shut briar
shut briar
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It say’s this once I try to load into my city.

royal mica
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He will come

royal mica
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Is it an important city ?

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I am talking abıut that opened automaticly

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If its not you can delete it in files

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And then maybe game will start with normal menu

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Idk if its gonna work but worth to try if its not a important city

gentle gorge
shut briar
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It works now but it deleted all of my mods and city’s.😭

royal mica
steel mauve
# shut briar I think I found it.

open the Json in the folder that it says using any editor, add an override:true to the file or change the ID, this should help, if the error is only this.

sullen ivy
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they already purged their plugin folder

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That's abit late

steel mauve
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oh okay then

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btw this would help if I'm not dumb