#game doesnt launch

1 messages · Page 1 of 1 (latest)

coral cobalt
#

game doesnt launch , trying to run it on windows 10

eager walrus
#

Ptag java

eager walrus
#

Download 64 bit java and report back

coral cobalt
eager walrus
#

did you restart your computer?

coral cobalt
#

yep

eager walrus
#

Ptag files

clever crownBOT
# eager walrus Ptag files

TheoTown files are located under such directories:

▪︎ Windows: C:\Users(insert username)\TheoTown
▪︎ Linux: /home/$USER/TheoTown
▪︎ MacOS: /user/TheoTown
▪︎ Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/
Reinstalling the game for Android will delete all files, unless you decide to keep the files when prompted by uninstaller.

Alternatively, you can access the files through in-built TheoTown file manager, accessible through the in-game menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

eager walrus
#

Can you get the crash.txt

coral cobalt
eager walrus
#

then the log.txt

coral cobalt
# eager walrus then the log.txt

[1.10.95p] 2023/04/27 01:57:04: Startup
[1.10.95p] 2023/04/27 01:57:04: Configure lwjgl3 1280x720
[1.10.95p] 2023/04/27 01:57:04: Instantiate lwjgl3
[1.10.95p] 2023/04/27 01:57:05: create() cold start
[1.10.95p] 2023/04/27 01:57:06: translation uk_UA
[1.10.95p] 2023/04/27 02:13:22: Startup
[1.10.95p] 2023/04/27 02:13:23: Configure lwjgl3 1280x720
[1.10.95p] 2023/04/27 02:13:23: Instantiate lwjgl3
[1.10.95p] 2023/04/27 02:13:23: create() cold start
[1.10.95p] 2023/04/27 02:13:24: translation uk_UA
[1.10.95p] 2023/04/27 02:13:51: Startup
[1.10.95p] 2023/04/27 02:13:51: Configure lwjgl3 1280x720
[1.10.95p] 2023/04/27 02:13:51: Instantiate lwjgl3
[1.10.95p] 2023/04/27 02:13:52: create() cold start
[1.10.95p] 2023/04/27 02:13:52: translation uk_UA

eager walrus
#

Try verifying the files

coral cobalt
#

I did like 3 times already

#

Gonna try again then

#

Still doesnt launch

coral cobalt
#

@eager walrus soo? Any solution?

eager walrus
#

@woven shard suggestions

woven shard
#

Show the out file

coral cobalt
# woven shard Show the out file

[LWJGL] [ThreadLocalUtil] Unsupported JNI version detected, this may result in a crash. Please inform LWJGL developers.
info.flowersoft.theotown.theotown 1.10.95p (11095) Windows 10 10.0

woven shard
#

Is that all of it?

coral cobalt
#

Yep

woven shard
#

Consider reading from here

woven shard
#

You'd look for errors or logs relating to Java or TheoTown

coral cobalt
woven shard
#

What about the Java stuff

#

What are the errors

coral cobalt
# woven shard What are the errors

Сегмент пам’яті з помилкою: 1422937529569131957, тип 5
Ім’я події: BEX64
Відповідь: Недоступно
Код CAB-файлу: 0

Підпис проблеми:
P1: javaw.exe
P2: 8.0.2810.9
P3: 5fd0dac0
P4: ucrtbase.dll
P5: 10.0.19041.789
P6: 2bd748bf
P7: 000000000007286e
P8: c0000409
P9: 0000000000000007
P10:

Вкладені файли:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBA7C.tmp.dmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC02A.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC04A.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC058.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC087.tmp.txt

Можливе розташування файлів:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_javaw.exe_f370eeb2d1d9aaf4ad47661aff251b6ec_6ff2ed9f_625a9151-da2a-4630-99c3-8e2c3ac19aa4

Символ аналізу:
Повторний пошук рішення: 0
Код звіту: 588135d1-12a6-44ba-8d55-13a516197ea8
Стан звіту: 268435456
Гешований сегмент пам’яті: f6dee974c2074c6a73bf4a24e38a3db5
GUID CAB-файлу: 0

#

One of them

woven shard
#

Looks like Java crashes

#

Which is a Java issue

coral cobalt
woven shard
#

I'd look into fixing Java

#

Maybe reinstalling it

#

No idea

#

This is not a TheoTown issue