#Something went wrong.....

4 messages · Page 1 of 1 (latest)

foggy umbra
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'The requested account and/or method has not been authorized by the user'

When trying to migrate from LYXe to LYX

umbral lantern
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The error message "The requested account and/or method has not been authorized by the user" typically appears when migrating from LYXe (Live Your eXchange) to LYX (the new app) and there's an issue with account permissions or linking between services.

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Here’s what might be causing it and how you can fix it:

  1. OAuth or API Permission Not Granted

You may have skipped or denied permission during the login or migration process.

Fix: Log out of both LYXe and LYX. Then, re-initiate the migration from LYX, making sure to grant all requested permissions.

  1. Incorrect or Expired Login Session

If your session has expired or wasn't properly authenticated, migration can't complete.

Fix: Try a fresh login on both apps, clear cache if necessary, and restart the migration process.

  1. Migration Not Initiated from the Right App

Sometimes migration must be started from the old app (LYXe) or via a specific link.

Fix: Check if there is an official migration guide or specific link from LYXe support or documentation.

  1. App-Specific Authorization Settings

Some users have third-party authentications (like Google, Facebook, etc.) that need re-authorization in the new app.

Fix: Ensure your linked services are active and permissions are given in both apps' account settings.

foggy umbra
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Thanks

The only way i got it to work was using another device with a fresh metamask install.