#Can't Recover UP

5 messages · Page 1 of 1 (latest)

odd spruce
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Hi - I get the email with the the recovery button and it opens to the UP cloud again but the next step of 2FA won't load. I recovered successfully the day before but due to PC problems need to recover again - same story with Universal Page email recovery. Thanks

odd spruce
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All good - tried again a few hours later and was able to recover no problem.

severe wagon
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You're going to put me out of work if you solve all your own problems 😅

clever zodiac
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Hum it appeard that i have the same issue there^^"

severe wagon
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@clever zodiac can you create a new support ticket please mate? Tag me and I'll take a look tomorrow