#Cant login to universalprofile.cloud

3 messages · Page 1 of 1 (latest)

nocturne rain
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Im attempting to follow the instructions to set up 2FA for the first time however im receiving the following message:

Can't log in with profile
You cannot log into my.universalprofile.cloud with a profile that was not created using this same service.

Please advise how i can complete the 2FA set up. Thank you

silk peak
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@nocturne rain You can only setup the my.universalprofile.cloud recovery and the associated 2FA for universal profiles created with the my.universalprofile.cloud site. Was the profile created there and the message seems in error?

ebon radish
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@nocturne rain Is the issue still relevant?