Hello. I didn't know where to write about this issue and I'm writing here. Sorry if I should have written in another place. I made a purchase through the Xsola store, bought a set with a doghouse, but the items did not go to my account. I have a transaction number, a purchase receipt and a payment receipt. Maybe I entered User incorrectly? I wrote my usual nickname in the game (NaR4I). Please tell me what to do?
#Xsola transaction
7 messages · Page 1 of 1 (latest)
Hello! I would suggest opening a support ticket instead of a bug report
Thx
I can't create a ticket. It doesn't let me fill in the fields after the name. It only lets me write 1 letter.
You got the transcript for the ticket, you elaborate on the issue in the ticket itself
You’re not supposed to write in there, only to read and reply with yes
Where can I describe the essence of the problem?