#Text chat can't be enabled.

1 messages · Page 1 of 1 (latest)

fringe ravine
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I took an extended break from the game and when I came back I noticed my text chat was disabled. I'm on PC and every time I turn text chat on it just immediately flicks off again.

little fog
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its bugged. will be fixed somewhat soon, at least bungie knows about it

haughty lagoon
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@little fog wrong it has something to do with your birthday i have the same problem its not bugged

jovial bramble
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I have this issue currently, never got the birth day confirmation, was also on extended break. Contacted support and submitted my id to change my DoB

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and they say they cannot collect information from players under certain age without parents consent and they dont have a system for collecting parent's consent yet.

neon pendant
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Ah so it is about not letting children getting bamboozled with bad words.

jovial bramble
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Yeah something like that, it could be a good thing if folks who didnt do their Date of Birth didnt get swept up along as well.

fringe ravine
jovial bramble
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Actually, if this submission doesn't work. Could you post an instruction on what you did? Ty!

fringe ravine
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yeah for sure

fringe ravine
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So you'll head to bungie.net/help and in the search bar type "Contact Form: Data Privacy Request".

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A huge drop down list will pop up as you type and you should see the right link appear as you type.

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Scroll to the bottom of the article and click "Submit Request". For the subject, I put "I need to change my birthdate".

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For the next box, "Which data privacy right do you wish to exercise?", choose "Correct my data". After all that, you just have to drop the pictures of your ID in the box at the bottom.

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For added flavor, I put "I just want to use text chat, man..." in the "extra comments" box although I don't really know how much that helped.

jovial bramble
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Ah gotcha, ty

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I guess its case by case, since I typed something similar

neon pendant
fringe ravine
round schooner
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Hello, I can 't enable the game chat neither the text chat. I can't turn those settings "on" as everytime I try it switches back themselves to "no". Where can I get help to fix this bug?

jovial bramble
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It's not a bug

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Just mean bungie thought you're a minor and you'll have to submit your ID and DoB

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if you're lucky, thats it

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if youre not..Then welcome to the club lol

round schooner
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Wow I m 24 xd... alright sorry for asking but where do I submit my ID and DoB (what is this parameter?)

jovial bramble
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ID and Date of Birth

round schooner
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Thank you

earnest agate
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at most you have to change your dob