#I can't send or receive SMS on my Pixel 6

1 messages · Page 1 of 1 (latest)

golden canyon
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How long did it work and did you change your phone number or sim?

golden canyon
golden canyon
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Have you already contacted official support?

golden canyon
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You can try to contact them maybe they can tell you something. If not, you can come back

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They still should be able to help you

velvet crater
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okay it doesnt seem like something with your carrier, maybe its getting fixed with the december update. Look out for updates in the play store (messages app)

random topaz
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  1. Ensure SMS app is up to date: Check if the default SMS app on your Pixel 6 is up to date. Go to Settings > Apps & Notifications > See all apps and search for the SMS app. Tap on it and then tap Updates to check if there are any available updates. Install any pending updates.

  2. Restart the SMS app: A simple restart can sometimes clear temporary glitches that might be affecting the app's functionality. Force-stop the SMS app by holding down on the app icon until the menu pops up, then tap App info and tap Force stop.

  3. Clear cache and data for the SMS app: Sometimes, cached data can cause issues with the app's performance. Go to Settings > Apps & Notifications > See all apps, tap on the SMS app, and then tap Storage. Tap Clear cache and then tap Clear data.

  4. Check network connectivity: Ensure your Pixel 6 has a strong internet connection. Check the signal strength indicator in the status bar. You can also try switching between Wi-Fi and mobile data to see if that resolves the issue.

  5. Check carrier settings: Sometimes, carrier settings might need to be updated to ensure compatibility with the latest network protocols. Contact Hutch customer support to check if there are any updated carrier settings available for your Pixel 6.

  6. Reinstall the SMS app: If none of the above steps work, try uninstalling and reinstalling the default SMS app. This will refresh the app's data and potentially fix any underlying glitches.

  7. Factory reset (last resort): If the issue persists even after trying all the above steps, a factory reset might be the last resort to eliminate any software-related glitches. However, keep in mind that a factory reset will erase all your data, so back up your phone before proceeding. Go to Settings > System > Reset options > Erase all data (factory reset).

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@kindred aurora

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Ah schweet!!