Since the summer update I'm unable to loot cosmetic. At least summer one, I didn't found other one that I missed to check if I have the same problem with regular one. I loot and finish the game as usual but nothing appear in my cosmetic list. I reinstalled the game, but nothing have change. The bug appear when I'm alone or not, in 4 an 8 players rooms. I didn't get the game yet past summer so I got none of the cosmetic.
#Cosmetic issue
fallow narwhal
clear kettle
Unable to save file. Access to the path "C:\Users<PC_NAME>\AppData\LocalLow\Valko Game Studios\Labyrinthine\76561198070826358\customization_n.dat" is denied.
Looks like this is a permissions issue with your PC, which unfortunately can be caused by quite a few different things. We can try ruling out the most common issue at least to see if that solves it for you, and then I'll have some other stuff you can try that might work.
Corrupt system files can occasionally cause permission issues with some software. You can run Microsoft's System File Checker to see if there are any corrupt or missing system files, and if there are, Windows will fix the problems. After that, restart and see if the next cosmetic you find is saved properly. Instructions on running the SFC are found here:
fallow narwhal
I tried but it change nothing.
I realise that I still have my stamp that I consumed each time when I restart the game.
I also remember that after I left the game for the first time after the Summer patch I got a cloud issue with steam. I wonder if it's related because only information connected to the cloud aren't save.
(I can change my option for example and restart the game. Options who are save with the game not the cloud work perfectly.)
errant summit
Tanner will probably get back to you but it does sound like your cloud error could have caused it. Also the reason your stamp stays there is the same reason the cosmetics aren't updating: the game can't update the file due to the permissions so it can't remove the stamp from your inventory.
clear kettle
Yeah sorry, I was away for a few hours. It's possible whatever happened during that session you talked about on day 1 of the Summer event could have caused your save data to corrupt, which is preventing the game from accessing the files to save data to it. To clarify, there was no Summer patch, so whatever happened would have either been something going wrong with Steam at the time (maybe they had a minor outage that day), or something to do with your network when it tried to update Steam Cloud with the data, or maybe something caused the game to crash when you closed it and didn't notice it aside from the Cloud error coming up.
What I would do is try deleting all of your save data that's stored locally. When you launch the game next, the backups from Steam will be pulled in, which hopefully 🤞 won't be corrupted.
I should note that any data you could "lose" by deleting your local saves if something goes wrong with the Steam backups is replaceable, so don't worry if you launch the game and everything is gone. That just means the data loss was pretty bad and that we'll have to generate you new save files. Just make note of everything you currently have before following the steps at the bottom of my message: your player level, # of tickets you have, # of re-roll tokens, # of rare and hardcore stamps, and screenshots of all cosmetic pages in the tent, including music discs.
To find your save data to delete it, press Windows + R and paste this in: %localappdata%/../LocalLow/Valko Game Studios/Labyrinthine then press OK. Go into the folder that's a long series of numbers and delete everything in that folder. Launch the game to sync Steam Cloud data and use one of your stamps. Relaunch the game and check if the stamp is still used up. If it is, that might have fixed the issue for the other save file types as well, so try collecting a cosmetic.
fallow narwhal
I didn't expected an answer before Monday.
Cleaning the files in the appdata worked, I'm able to loot again, and the map properly change.
Thank you for you help. Have a nice weekend.