#Cosmetics disappear
1 messages · Page 1 of 1 (latest)
will it work since it was on an other computer
It should have synced, I'm not available at the moment but amallah might be around to help
okay we will try and i will come for more helps if needed 🙂 thanks
and the other problem is that she doesn't loosed all but just the two she gots when she was on the other computer
Does she have access to the other computer still by chance?
no she doesn't
but she could have access in a few days if needed i guess
like the next week-end probably
Hmm
just said to me t hat she can go tomorrow too
Here's something she can try
Try going to the Steam Cloud storage online:
https://store.steampowered.com/account/remotestorageapp/?appid=1302240
And have her look to see if a backup folder was created after she earned the two cosmetics on the other computer
okay thanks
can she look with her computer or does she have to wait for the other one ?
She can look on the one she's on now
How about any customization.dat files created after she picked up the two cosmetics on the other computer?
will have to wait for this verification
there is no cloud files for this date (9th feb)
Okay, in that case she'll need to wait until she can access the other computer unfortunately. When she does, have her do steps 1, 2, 3, and 5 from the thread Zak linked. When she has the customization.dat file from step 5, she should send it to herself in a way she can get it on her computer. She can email it to herself, DM it to you so she can download it later, use a thumb drive, whatever's easiest for her.
Then when she's back on her regular computer, she can follow the steps in the thread again to move the old customization.dat file and replace it with the new one she got from the other computer.