#Can someone help me escape from Help Desk hell?

43 messages · Page 1 of 1 (latest)

frank mesa
craggy ocean
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help desk to what?

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what are u trying to escape to

frank mesa
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I'm hoping to get into data science or analysis.

craggy ocean
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ok so u should put more emphasis on data analysis tools and thing

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ur bullet points arent good

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ur last 2 projects arent good. Can probably replace with projects that more geared to DS/DA

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drop:
“facilitate installation…”
“lead point of contact…”

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ur bullet points need to be expanded on drastically

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especially the ones that mention python and what not

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and then post ur updated resume

frank mesa
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Is this in the right direction?

frank mesa
rain path
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4th bullet point most recent job has a typo

rain path
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“Upheld security standards” that’s fluff

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“Developed a data mining tool” what did you make it with? Why? What was the result?

craggy ocean
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i dont really see what changed. Idk why you added those second level bullets

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cus thats not what it says to do in the link i showed u😂

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ill do one example for u

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ur personal website could say:

  • Developed a portfolio website to display projects and accomplishments using HTML, and CSS.”
  • Leveraged Flask, Docker, RDB, and AWS to launch and host for external users to view.
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each bullet point needs to be im XYZ format
X = what u made/did
Y = how
Z = any metrics if applicable

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in the examples i just gave
X = developed portfolio website
Y = using HTML and CSS
Z = not applicable

X = launched and hosted website
Y = using Flask, Docker…

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as rapid said, that data mining tool.. you should expand on that

frank mesa
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I don't think I should elaborate on the tool. It was a simple tool for the pew pew people with lots of money.

craggy ocean
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well the bullet point is fairly weak otherwise

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and doesnt really say much about anything

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u dont even say what u used

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even if it doesnt do jack diddly squat, u can still make it sound like it does something important

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they had u do it for a reason, u didnt do it for fun and out of the kindness of ur heart

frank mesa
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"Developed a data mining tool for clients."
Should become
"Manipulated in-house data mining algorithm to analyze for patterns" ?

rain path
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How did you do it? What were the results? Why did you do it?

List the technology you used

frank mesa
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Curve ball question,

Is it better to have my employment history limited to the most relevant recent positions and relevant projects. Or should I have my old IT history without projects on the resume too?

craggy ocean
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then where would ur projects go?

frank mesa
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They wouldn't due to a one page limit.

neat tundra
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A resume isn’t a holistic view of your employment and education history, it’s a one page highlight reel of your achievements

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A “why should we hire you”

safe pine
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and only mention the dev work even if it's a helpdesk position

frank mesa
neat tundra
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While your in school no one cares

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Once you start getting a lot of good experience you can start removing your older positions (especially if they were before you graduated) or removing some less impressive projects