#Signed up for a Home Assistant Cloud Account. 31 day free trial didn't activate.

1 messages · Page 1 of 1 (latest)

raven abyss
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I signed up to try the free trial, and it just made an account... But no free trial activated.

Any help would be appreciated!

queen root
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did you use a privacy/temporary email address for the account?

raven abyss
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Yes

queen root
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the system will reject this for trials because there is no payment method required. we can give it a trial if you reach out to support

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is this one yours? nabucasahomeassistant@f*******.mo**

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if so, i just created a trial for it

raven abyss
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Yes. Thank you!

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I got the email!

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My wife and I will be getting a yearly subscription after it's up because we want to give back

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We don't really need it but it will be nice to have when pairing with the voice assistant device

queen root
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it's meant to address trial abuse though creation of temp email addresses. There's no issue with using them for privacy, it's just that it doesn't automatically get a trial