#Thread Issues - Not Stable

1 messages · Page 1 of 1 (latest)

indigo hollow
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I’m having problems with Matter-over-Thread devices. So I’m not sure if it’s my network, because they keep going in and out. I have it set up with an Apple TV and two HomePod minis. Could someone guide me on where to start checking?

candid stump
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what re you using for a router in the home? any vlans?

indigo hollow
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Im using TP LInk BE63

indigo hollow
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no vlans

indigo hollow
indigo hollow
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@candid stump any Ideas where to look?

candid stump
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Has Apollon looks at your Matter server debug logs? He can usually tell you if it’s an mDNS issue or something specific to your network.

indigo hollow
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He told that I should look into my network, nut I am lost due to my lack of knowledge

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now with the new update its more stable , for example all device are online in this moment.
Buy suddenly 1 or 2 devices go offline

indigo hollow
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I will Share apollo the logs , 1 device just went off line

candid stump
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What version of iOS/TV OS are you on? Are both the HomePod, Apple TV and iPhone/ipad been updated to latest stable? Have you tried shutting down your Apple HomePods and Apple TVs for 10 or 15 minutes. Then restarting the Apple TV and letting it rebuild the matter/thread network? I would also go into Apple home settings, and then home hubs and uncheck automatic selection then select the Apple TV to make sure it stays as the only primary hub/matter controller.

indigo hollow
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Yes , every hub is updated, and I have the apple TV as primary HUB, The only thing is that I have shut it down but not that long > I will try that. I'll shut it down for 15 minutes.

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Apple TvOS 26.3

candid stump
indigo hollow
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I have it in channel 1

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I have 6 hour stable

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no devices offline

indigo hollow
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Everything was going good and suddenly 11 devices went offline

indigo hollow
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I notice that it was after Ho e assistants back up at 6:14 is that they start failing