#Matter entities no longer being provided after power outage

1 messages · Page 1 of 1 (latest)

glass pendant
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cross posting with more detail as suggested in the original.

We had a power outage or two/three overnight Monday. (assuming that's related). Since then, all my Matter devices (both over WiFi and Thread) aren't connected, stating "This entity is no longer being provided by the matter integration." I gave it time, but even after hours/days they didn't reconnect. (I also have two Govee H60A4 lights that previously dropped off before this, but I'm thinking that's a different issue). I did some screwing around and probably made it worse. I did replace a bulb here with another new one from the pack, and that kicked on and was detected easily. Outside of that, I've been unable to get the other devices that were working connected again. Am I going to have to remove and disconnect/reset and then re-pair every device?

rapid shore
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yes, unless you have a backup. There is a bug in python matter server.

trail vault
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Is there more info about that somewhere? You shouldn't have to re-pair anything. It might take a bit before all the devices are discovered and queried again. You can also try to restart the Matter server app.

weak osprey
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The python matter server (more specifically, some of the code in the python bindings to the matter sdk) has a bug where it doesn't write its internal state in a power-loss-safe way, so sometimes after power loss it will reset and lose all your devices.

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This isn't a problem in the new matter.js based server (currently in beta)

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restoring a backup of the matter server app is the best way to recover

trail vault
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Interesting, thanks. I wasn't aware of that 😅

glass pendant
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I didn't realize that would restore the devices. It worked! 😎