#iOS companion app always reloads on opening

1 messages · Page 1 of 1 (latest)

brave grail
#

seems to be new since latest HA update, or app update, not sure. But, as of late, each and every time when we return/open the app we see where we left off, and then the app reloads completely.

this is a very annoying experience, most of all because we can just click something before it reloads, and in that motion we can touch the wrong element very easily...
is this a bug, or a feature?

eager grail
#

Try disabling this

brave grail
#

Thx I will and report back

brave grail
#

Seems to have solved this effect indeed .

#

Am I missing out on something now 😉 ?

eager grail
#

Some users experience frontend websocket not reconnecting when they open the app after being in background for long time, this was a workaround while the root cause is not known

brave grail
#

Yes aware of those complaints.

#

Btw, this option made the app reload always, not just after 5 minutes..

eager grail
#

Hm, I don’t see that happening on my side, do you open the app normally through the App icon or through some sort of shortcut

brave grail
#

only through the regular app icon

eager grail
#

Can you record your screen? If you prefer, DM me

brave grail
#

thx, seems to behave better now than I figured earlier though, so dont let me bother you now.

#

can I get back when this returns?

eager grail
#

For sure, thanks!

brave grail
#

the only thing I see now, is the app is loading alright, but, since it was more than 5 min ago, it does a full reload... seems unnecessary here, and only causing a disruption in the visuals