#ZBT-2 firmware flashing issue (resolved)

1 messages · Page 1 of 1 (latest)

ripe kite
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I'll just make a thread here

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What was your ZBT-2 used for before you tried updating the firmware?

timber elm
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trying a reboot

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Thread only

ripe kite
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Was the addon running when you tried updating the firmware?

timber elm
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the OTBR addon? Yeah

ripe kite
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It should automatically be stopped and then restarted. Are you running HA OS on bare metal? Or in a VM?

timber elm
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HAOS on an rpi

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I'm currently on the 2.4.4.0 firmware for ZBT-2

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after rebooting, the OTBR addon appears to be stuck in a boot loop due to the watchdog

ripe kite
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Can you stop the addon, enable debug logging for the ZBT-2 integration, and try the update again?

timber elm
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sure can

ripe kite
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Once it finishes (or fails), you can disable debug logging and it'll download a log

timber elm
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failed again, got the log

ripe kite
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Awesome. If it's too big to drop here, try zipping it up and it should be fine

timber elm
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mind if I DM just in case some integration is logging something sensitive that isn't jumping out at me?

ripe kite
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Sure, feel free

timber elm
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sent

ripe kite
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Got it, thanks

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Can you try to unplug the ZBT-2, plug it back in, and retry the update?

timber elm
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yup

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well this looks more promising, got a progress bar on the firmware update. Before it didn't do that

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firmware successful, start the addon?

ripe kite
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Yep, it should work now

timber elm
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success! Think maybe however you're killing the addon the watchdog started it back up and there was a conflict? Just a guess

ripe kite
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The addon should be auto-restarted by Core even if the firmware update fails but it shouldn't be auto-restarted by the watchdog

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I'm not too sure what happened during the update though that caused the firmware update itself to fail the first time, I'll trace through it more carefully

timber elm
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Things seem to be working, but if I go to the OTBR UI the topology looks a little weird. I don't have that many devices. I have 2 Matter locks, 1 Matter switch, and a Homekit air purifier. THings seem to be working correctly though

ripe kite
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Do you have other OTBRs?

timber elm
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I have a Homepod, does that count as an OTBR?

ripe kite
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Yeah, it's a border router but only if it's part of the same Thread network

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Something like this

timber elm
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I think it's looking a bit more normal now other than a bit Satanic 🙂 not sure why a bunch more child devices were there before

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think I'm good though, thanks for the quick help! I figured a turn it off/back on might be the trick but figured with a beta it's best to report it!

ripe kite
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Thank you for the feedback! Firmware installation should be 100% reliable, even for betas, so this is definitely something for us to look at

timber elm
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other than the watchdog, the only other thing to note is I installed the firmware update before checking the beta flag in the addon

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don't know if that matters but just in case it's an order of operations issue

ripe kite
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You can mix and match OpenThread RCP firmware versions with OTBR addon app versions, they're very compatible with one another, so the order really wouldn't matter

timber elm
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I figured, just trying to think of anything I did!

ripe kite
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ZBT-2 firmware flashing issue (resolved)

lament edge
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There is a flashing issue with the ZBT-2. The latest update tries to flash the ZBT-2 running EmberZNet Zigbee from 7.4.4.6 to 7.5.1.0,. The update fails and Zigbee is no longer operational. Some people report similar issues with the ZBT-2 running Thread.

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Any suggestions how to proceed are welcome. Just let me know if you need additional information.

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ripe kite