Nabu Casa outage in ap-southeast region. *Resolved* | Home Assistant | Page 1

eternal musk Feb 2, 2026, 3:54 AM

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Everything was working fine for months and this morning, remote Access is not connected... I've tried to sign out sign in : didn't work. I've tried to reset cloud data, didn't work. I've tried to reboot my routeur, didn't work..

ionic stump Feb 2, 2026, 3:59 AM

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Thanks for reporting this, identical issue here. Came to see if anyone else had this happening.

eternal musk Feb 2, 2026, 3:59 AM

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I'm blowing my mind over it since 2 hours !

ionic stump Feb 2, 2026, 4:02 AM

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I see this in my logs also, seems like it went down about an hour ago

eternal musk Feb 2, 2026, 4:03 AM

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Same

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Ok..

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found this

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god damn it

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lost 2 hours over it

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it was a maintenance

ionic stump Feb 2, 2026, 4:06 AM

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I saw "all systems operational" and didn't think to check. Oh well!

olive current Feb 2, 2026, 4:10 AM

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Hey, there. Are you all in ap-southeast? (support file using the 3 dots in the upper right corner of the Home Assistant Cloud page will show a cloud section with your region)

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I'm seeing tickets with this in common but they do somewhat line up with the maintenance

ionic stump Feb 2, 2026, 4:14 AM

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Looks like it yep

relayer_region ap-southeast-1

icy frigate Feb 2, 2026, 4:14 AM

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I am yes - can confirm same here (Sydney, Australia)

eternal musk Feb 2, 2026, 4:16 AM

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Same I suppose (Noumea New Caledonia, so south Pacific)

olive current Feb 2, 2026, 4:31 AM

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so the schedule shows 12:00-13:00 UTC. This shouldn't be happening yet for any of you.

ebon pewter Feb 2, 2026, 4:31 AM

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eternal musk

where did that "scheduled maintenance" info come from please?

olive current Feb 2, 2026, 4:31 AM

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status.nabucasa.com

ebon pewter Feb 2, 2026, 4:37 AM

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olive current Hey, there. Are you all in ap-southeast? (support file using the 3 dots in the u...

qld australia

olive current Feb 2, 2026, 4:40 AM

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so I messed up the time in my ticket responses if you got one. I was thinking "oh yes this region is practically a day ahead of me, so this is expected"
But no, you're having a genuine issue prior to the scheduled downtime/issue 🙈

eternal musk Feb 2, 2026, 4:53 AM

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alpine needle Feb 2, 2026, 5:08 AM

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Down in Perth Australia here as well. There goes 2 hours of my life troubleshooting haha!

alpine needle Feb 2, 2026, 5:13 AM

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olive current status.nabucasa.com

Frustrating that the Status page shows all systems green and no issues - yet @eternal musk's email from Support clearly shows they are aware of an unplanned outage.

olive current Feb 2, 2026, 5:42 AM

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yes, that's me responding

iron tangle Feb 2, 2026, 6:02 AM

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Nabu Casa Scheduled Maintenance causing downtime

grizzled quiver Feb 2, 2026, 6:02 AM

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Also down here for the last couple of hours. Also in Australia, Tasmania

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And now looks to be working

olive current Feb 2, 2026, 6:05 AM

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Yes, it should be good now

tribal violet Feb 2, 2026, 6:06 AM

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Working for me again...

eternal musk Feb 2, 2026, 6:11 AM

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working for me as well

alpine needle Feb 2, 2026, 6:11 AM

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Working for me also

#Nabu Casa outage in ap-southeast region. *Resolved*

#Nabu Casa outage in ap-southeast region. Resolved