Home Assistant Connect ZBT-1 not recognized by HA at all

[vital depot]

Hello - after unplugging my ZBT-1 without shutting down my HA instance first (physical Zotac mini PC), HA will no longer recognize the device when plugged back in.

I am also at a loss of how to diagnose/troubleshoot this as log messages seem to be irrelevant for my device. I would just use dmesg if this was a linux machine, but it is clearly some custom setup.

Please help!

[cerulean forge]

have you tried a full hardware reboot?
what type of install do you have? bare metal HAOS?

[vital depot]

@cerulean forge yes, I tried a full hardware reboot. Yes it is bare metal HAOS.

[cerulean forge]

ok, so the system is running linux but its "just enough linux to run home assistant" however you can run dmesg. if you have a keyboard/monitor connected you can type login at the ha-cli interface which will drop you to the system root shell. (typing exit will return you to ha-cli.
at the root shell you can run dmesg and see if its recognising thee device being plugged.

you should also be able to run dmesg in a non-protected terminal from the Advanced SSH & Web Terminal addon (this is not a system shell and is instead from a container but dmesg should still be usable.)

[vital depot]

@cerulean forge Ok, I looked at the terminal and dmesg does not show any events when unplugging and plugging the device back in.

[cerulean forge]

can you try plugging it into another system? just to see if it recognises there?

[vital depot]

Ok, maybe pulling it out toasted it. It doesn't seem like it's being recognized by other systems at all 😭

that is really unfortunate

I mean, it's warm to the touch

but system is just not seeing it

[cerulean forge]

how old is it?

You could see if it THIS problem?
It may not be but worth checking. If not then maybe its just died 🙁

[vital depot]

Ah. I thought I had escaped that bug but apparently I am a victim. I noticed the little dent due to overheating. Unit is definitely toast. I purchased July 2024.

[cerulean forge]

yeah, given the position of it, looks like the voltage regulator got cooked. good news is that if you contact the place you got it from you should be able to have it replaced.

[tardy python]

Or you can get your money back and buy something like a SLZB-06 🙂

[cerulean forge]

I think its just a replacement programme. although if its in standard warenty refund might be an option. although I would lean towards the zbt-2 if i was buying a replacement 😛

[tardy python]

I just like the flexibility of the SLZB. USB. PoE/network. Webinterface. Etc.

[cerulean forge]

yeah, that is totally fair.

[vital depot]

What's so baffling to me is the fact that it worked for so long only to crap out like a week ago. so odd

but yes i would probably replace with a ZBT-2 as well. however i dont have that many devices (only two zigbee) so probably won't even replace with anything at the moment!

[cerulean forge]

got lucky for a while it seems i guess.